CRM & Help Desk Vendors

CRM Help desk & customer support Integrations & tools

CRM 100

Act!Contact manager and CRM for small businesses, with email marketing, quotes and scheduling built in. Sold as Act! Advantage in the cloud or Act! Premium Desktop on-premises.
AffinityRelationship-intelligence CRM for private capital: it logs firm-wide email and calendar activity, scores relationship strength and enriches deals from sources such as PitchBook.
Agile CRMCloud CRM from the 500apps group that combines sales, marketing automation and a help desk. Aimed at small businesses; free for up to 10 users.
AntMyERPField service ERP with CRM, service dispatch, AMC management, inventory, HR and finance modules. Built for companies that sell and maintain equipment.
Apollo.ioB2B contact database of 240M+ people and 30M+ companies, with email sequences, a dialer, enrichment and AI agents for outbound sales teams.
ApptivoModular cloud business suite with Sales CRM, Help Desk, Field Service, Campaigns and other apps. Aimed at small and mid-sized businesses.
AscendixRECommercial real estate CRM built on Salesforce, with commission processing, geo search, stacking plans and an AI suite. The price includes a Salesforce license.
AttioCRM that logs email, calendar and call data automatically and adds AI agents, workflows and reporting. Built for startups and revenue teams.
Base CRM (Zendesk Sell)Base CRM was renamed Zendesk Sell after Zendesk bought it in 2018. It is a sales CRM with mobile apps and Zendesk Support data on the same customer record, for teams that already run Zendesk.
Bigin by Zoho CRMBigin is Zoho's pipeline CRM for small businesses of 1 to 20 people. It combines contacts, deals, email, calls and WhatsApp, with a free plan for one user and paid plans from $7 per user per month.
Bitrix24Bitrix24 combines CRM, tasks and projects, chat and video calls, HR tools and a website builder in one workspace. Paid plans are flat-rate per organisation with a user cap, starting at $49 a month for 5 users.
BlueCamrooBlueCamroo combines CRM, projects, support tickets, time tracking and invoicing in one platform for small and mid-sized businesses. It charges a single price per user, $39 a month, with all features included.
BoldTrailReal estate platform from Inside Real Estate with a CRM, IDX websites, lead generation, marketing automation and AI. Sold to agents, teams, brokerages and enterprises, with a separate back-office product.
BonsaiClient and project management for service businesses: CRM, proposals, contracts, time tracking, invoicing and a client portal. Plans start at $9/user/mo billed annually.
BoomTownReal estate platform with a predictive CRM, IDX websites and lead generation services. Sold in Launch, Core, Grow and Advance packages to agents, teams and brokerages.
BreakcoldAI-native CRM for salespeople and AI agents, with a multichannel inbox for email, LinkedIn, WhatsApp and Telegram, plus Claude, ChatGPT and MCP access.
BuildoutCommercial real estate software suite for brokerages: Rethink CRM, deal management, marketing and back-office tools on one platform. Rethink and Apto are now Buildout products.
BullhornApplicant tracking system and CRM for staffing and recruitment agencies, with AI matching and screening in the Amplify suite. Plans start at $99 per user per month.
Capsule CRMContact-focused CRM for small businesses and professional services firms. Contacts, sales pipelines, projects, tasks and 100+ integrations, with a free plan for 2 users.
ClayData enrichment and outbound workflow platform for GTM teams: tables pull from 200+ data providers, AI agents research accounts, and results sync to CRMs, sequencers and ad audiences.
Clio GrowClient intake CRM for law firms from Clio: intake forms, conflict checks, e-signatures, consultation booking and review requests, synced with Clio Manage.
CloseSales CRM for outbound teams with a built-in dialer, SMS, email and an AI agent called Chloe. Plans run $9 to $139 per user per month; the site lists 11,500+ teams.
ClozeAI relationship CRM for real estate brokerages and agents. It logs email, calls and meetings to contacts automatically. Plans run $17 to $29 per user per month, billed annually.
CoeveraB2B sales CRM with Kanban, list, chart, bubble and map pipeline views and the Voyager AI assistant. Built for sales teams of 15 to 2,500 sellers with defined processes and complex deals.
Commence CRMCloud CRM for small and mid-size businesses, sold in three editions from contact management to workflow automation. Marketing, project management and customer service modules cost extra.
Common RoomBuyer-intelligence and revenue platform for go-to-market teams. It merges CRM, product and engagement signals into person profiles, then scores prospects and runs email sequences.
CompanyHub CRMSales CRM for small teams with customizable fields and tables, 2-way email sync, a drag-and-drop automation builder and quote documents. Three paid plans from $15 per user a month.
CopperCRM for Google Workspace users that works inside Gmail, with pipelines, project management and workflow automation. Sold on Basic, Professional and Business plans from $23 per seat a month.
CreatioNo-code CRM and workflow platform with sales, marketing and service modules and AI agents. Sold to enterprises, with a partner marketplace for extensions.
Day.aiAI platform for go-to-market teams that builds a context graph from email, calendar, meetings and Slack, and runs named AI agents for tasks such as pipeline analysis and meeting prep.
DayliteCRM and project management app for Mac, iPhone and iPad. It combines contacts, pipeline, projects, email, calendar and tasks for service-based small businesses.
DexPersonal CRM that merges contacts from email, calendar, LinkedIn, WhatsApp and other sources into one timeline, with keep-in-touch reminders. Built for individuals; an Enterprise tier adds team features.
Dynamics 365 SalesMicrosoft sales CRM that works with Outlook, Teams and Power Platform. Copilot and prebuilt AI agents handle lead qualification, opportunity research and deal summaries.
EngageBayCRM, marketing automation and help desk suite for small businesses and startups, with a free plan for up to 15 users and 250 contacts.
Ergo AIRevenue operations tool that records calls and meetings, updates Salesforce or HubSpot records automatically, flags deal risk and drafts follow-ups. Y Combinator-backed.
eWay-CRMCRM that runs inside Microsoft Outlook, with contacts, sales and project modules, a free plan and AI email features. Also available in Microsoft Teams, web and mobile.
Folk CRMContact-based CRM with a free two-week trial, LinkedIn and email capture, AI assistants and lead scoring. Used for sales, partnerships, recruiting and fundraising.
Follow Up BossCRM for real estate agents and teams with lead routing, a dialer and texting, email automation, deal tracking and reporting. Integrates with 250+ lead sources and websites.
FreshsalesSales CRM from Freshworks with lead scoring, deal pipelines, built-in phone and email, and the Freddy AI assistant. Built for startups and mid-sized sales teams.
GoldMineSmall-business CRM published by Ivanti, sold as an on-premises license or a hosted cloud subscription. Built for sales teams that prefer to own software.
GongRevenue intelligence platform that records and analyses sales calls and emails, with modules for sales engagement, forecasting and enablement.
HighLevelCRM, funnel builder, SMS and email marketing platform for marketing agencies, priced per agency account with unlimited users and contacts. Agencies can resell it under their own brand.
HighriseContact and deal CRM from 37signals that closed to new signups on 20 August 2018. Existing customers can keep using it.
HoneyBookClient management platform for independent service businesses, combining proposals, contracts, invoices, payments, scheduling and lead forms. Available in the US, Canada, UK and Australia.
HubSpot CRMHubSpot is a CRM platform with Sales, Marketing, Service, Content and Data hubs on one contact database. It fits SMB and mid-market teams that want a free CRM to start and paid hubs later.
Inception CRMInception CRM is a pharma CRM for mid-market life sciences companies, with modules for HCP management, sales planning, remote detailing, approvals and sample management.
InsightlyInsightly is a CRM with built-in project management, plus optional marketing automation and service ticketing. It is priced per user for small and mid-sized teams.
KeapKeap is a CRM and marketing automation platform for small businesses, with contacts, email and text campaigns, pipeline, quotes, invoices and an appointment scheduler.
KommoKommo is a messenger-based CRM that puts WhatsApp, Instagram and other chats into a sales pipeline, with salesbots and AI agents. Priced per user with a 6-month minimum.
Kylas Sales CRMKylas is a sales CRM with unlimited users on every plan: a free plan with 1,000 records, a flat-fee paid plan with 100,000 records, and a custom tier.
lemlistOutbound tool for sales teams: a 650M+ lead database plus sequences across email, LinkedIn, calls, WhatsApp and SMS, with built-in email warm-up.
Less Annoying CRMContact manager and CRM for small businesses at one price of $15 per user per month, with contacts, pipelines, tasks, calendar sync, email logging and free phone support.
Lime CRMLime CRM is a CRM from Lime Technologies in Sweden with industry setups for utilities, real estate, membership organisations, wholesale, machinery and construction.
LoftyReal estate CRM from Lofty (formerly Chime) with an IDX website, AI agents, lead routing and managed ad campaigns, sold in Agent, Team, Broker and Enterprise plans.
Lone Wolf RelationshipsLone Wolf Relationships is a real estate CRM with AI email drafting, automated follow-up workflows, Google and Outlook sync and optional two-way texting, from Lone Wolf Technologies.
MaximizerMaximizer is a CRM for contact management, tasks and pipelines, with Core, Financial Services and Financial Services+ editions for wealth, insurance and financial teams. Works inside Outlook and on mobile.
MembrainMembrain is a B2B sales enablement platform with a built-in CRM, sold as Prospecting, Active Pipeline, Account Growth and Elevate modules that guide reps through a defined sales process.
MeshMesh is a relationship manager for individuals and teams. It imports contacts from email, calendar, LinkedIn, X, Facebook and iMessage, then sets reconnect reminders and tracks job changes.
Method CRMMethod CRM is a CRM built for QuickBooks Online and Desktop, with two-way sync, leads, estimates, invoicing, work orders and customer portals for small businesses.
Monday CRMmonday CRM is a board-based CRM from monday.com with pipelines, a communications hub, quotes and invoices, automations and AI agents for lead sourcing, outreach calls and meeting prep.
NetHunt CRMNetHunt CRM runs inside Gmail and Google Workspace, with lead and deal pipelines, email campaigns, WhatsApp and messenger channels, sales automation and an MCP server.
NimbleNimble is a CRM for small teams with Microsoft 365 and Google Workspace integration, AI email creation, a contact prospecting tool and a single per-seat plan that includes 25,000 contacts.
noCRM.ionoCRM (now Positive noCRM, from Positive Group) is a lead-management CRM built around next actions, with quick lead capture, a mobile app, quotes and invoices, and 3,000+ integrations on higher plans.
NutshellNutshell is a CRM with email and calendar sync, pipelines, forms and landing pages, email marketing and AI features, sold in five tiers for small and mid-size sales teams.
OnePageCRMOnePageCRM is a small-business CRM built around next actions: an Action Stream agenda, unlimited contacts on every plan, email sync, a mobile app and an MCP connection for AI assistants.
OpenCRMOpenCRM is a UK-hosted CRM with sales, helpdesk, project management, email marketing and order management in one plan at £44 per user per month, with a Xero sync.
OutreachSales engagement platform for enterprise revenue teams: email and call sequences, conversation intelligence, deal management, forecasting and AI agents.
PipedriveSales CRM built around a Kanban-style pipeline, with workflow automation, email and calendar sync, and a marketplace of 500+ integrations. Aimed at small sales teams.
Pipeline CRMSales pipeline CRM for small and mid-size B2B teams, with custom pipelines, weighted forecasting, email sync and 64 integrations. Founded in 2006 as PipelineDeals.
PropertybaseReal estate CRM built natively on Salesforce, now part of Lone Wolf. For agents, teams and brokerages, with lead routing, deal tracking and a mobile app.
ProsperWorks (now Copper)Copper is a CRM that runs inside Gmail and Google Workspace, with pipelines, task automation and contact enrichment. Built for small and mid-sized service businesses.
RealvolveReal estate CRM with workflow automation for client, listing and transaction management, with email and SMS logging. Built for agents and teams.
Redtail CRMCRM for financial advisors, owned by Orion, with workflow automation, compliant texting, document imaging and email archiving for RIAs and broker-dealers.
RelateSales CRM for B2B companies, backed by Y Combinator, with deal pipelines, a shared inbox, LinkedIn integration and enrichment. Free personal and team plans.
SalesflareCRM for B2B sales teams that fills contact and activity data from email, calendar and web signatures. Includes pipelines, email sequences and a lead finder.
Salesforce Sales CloudSalesforce Sales Cloud is a CRM for lead, opportunity and forecast management, with Agentforce AI sales agents. Editions range from a free suite to $550 per user per month.
SalesloftSales engagement platform with cadences, a dialer, conversation intelligence, deal management and, since the Clari merger, Clari Forecast.
SalesmateCRM with pipeline management, marketing automation, ticketing and AI agents in one platform. Serves 8,500+ businesses and lists 700+ integrations.
ScoroWork management and professional services platform that combines projects, resource planning, quoting, time tracking and invoicing. Sold as modular apps from $17 per user.
SellsyFrench CRM, quoting and invoicing platform for freelancers, SMEs and mid-market firms, with marketing campaigns and cash-flow forecasting. Part of the TeamSystem group.
Simply CRMDanish CRM for small and mid-sized businesses with sales, projects, support tickets and invoicing in one product. Plans start at $15 per user per month.
SmartSuiteNo-code work platform where teams build CRM, project, IT and GRC apps from templates. Team plan from $15/seat/mo (annual, 3-seat minimum).
Solve CRMSolve360 is a CRM from Norada that combines contacts, scheduling, projects and support tickets on one record. $39 per user per month, minimum four users.
SpiroCRM for manufacturers and distributors that captures email, call and meeting activity automatically. Priced per user per year, with paid modules for quotes and tickets.
StreakCRM that runs inside Gmail: pipelines, deal boxes, email tracking and mail merge sit in the inbox. For teams on Google Workspace; plans run $49 to $129 per user per month.
SugarAIB2B CRM suite for sales, marketing and service with AI that flags opportunities and deal risks. Aimed at sales teams that run ERP-connected accounts.
SuiteCRMOpen-source CRM with no per-user license fee. Run it on your own server for free, or pay for managed hosting from £50 per month, setup and support.
TeamgateSales CRM with a pipeline view, built-in SmartDialer, email sync and forecasting for SMB sales teams. Free for 2 users; paid plans from $39.90 per user per month.
TeamleaderTeamleader Focus is a Belgian CRM, invoicing, quotes and project tool for European SMEs. Teamleader Orbit serves agencies with 20+ staff.
ThryvSoftware for local service businesses that combines a CRM with listings, reviews, websites, social media and lead insights. Sold in tiers from 1 user to 5 users plus custom plans.
Top ProducerReal estate CRM with MLS integration, AI-assisted messaging, predictive farming and transaction management. Plans cover solo agents and teams of 5, 10 or 25.
TwentyOpen-source CRM with custom objects, no-code workflows, AI agents and an MCP server. Runs on Twenty's cloud from $9/user/mo or self-hosted for free.
vCitaClient management software with online scheduling, invoicing, payments, email/SMS marketing and AI receptionists, for solo and small service businesses.
Veeva Vault CRMCRM suite for pharma, biotech and medtech commercial teams: HCP profiling, territory planning, campaigns, events and an AI call report.
VendastaWhite-label platform for agencies, franchisors and software resellers that sell AI employees, reputation, SEO and social tools to local businesses.
Vtiger CRMCRM with sales, marketing and help desk modules and an open-source core, sold as cloud plans. For small and mid-size businesses that want one customer record across teams.
WealthboxCRM for financial advisors and wealth management firms, with households, pipelines, workflows and custodian integrations. Sold per user, with an AI note taker as an add-on.
Wise AgentReal estate CRM with lead automation, drip campaigns, transaction checklists and landing pages. Flat monthly price for solo agents and small teams; custom plan for 15+ agents.
Zendesk SellSales CRM from Zendesk with contact and deal tracking, pipeline forecasting and a mobile app. Fits sales teams at companies that already run Zendesk Support.
Zoho CRMCloud sales CRM with lead and deal tracking, multiple pipelines, workflow automation and Zia AI. Free for up to 3 users; paid plans from $14 per user a month.

Help desk & customer support 75

BirdBird (formerly MessageBird) is a communications platform for sending email, SMS, WhatsApp, voice and Apple Messages for Business through an API or dashboard, with usage-based pricing. It makes no CRM claims on its homepage.
BoldDeskHelp desk with AI agents and ticketing across email, live chat, WhatsApp, SMS, voice, Teams, Slack, Facebook and Instagram. Sold as one plan to support teams of any size.
CapacityAI support automation platform for mid-market and enterprise contact centers. Virtual agents handle voice, chat, SMS and email, with 270+ integrations to systems of record.
ChurnZeroCustomer success platform for SaaS and subscription businesses with health scores, automated plays, in-app messages, surveys, renewal forecasting and AI agents. Prices are quote-based.
CommBoxCustomer service platform for large enterprises. AI agents and a shared agent workspace handle voice, chat, email, WhatsApp, SMS and social, priced per conversation instead of per seat.
CrispCustomer support platform with a shared inbox, web chat widget, no-code AI agents, knowledge base and a support CRM. Priced per workspace, not per agent, with a free plan.
DeskproHelp desk for customer support, IT and HR teams, with email, chat, voice, SMS, WhatsApp and social channels. Deskpro Cloud is hosted, and Deskpro Private runs on your own servers.
DixaCustomer service platform for ecommerce and consumer brands, with phone, email, chat, WhatsApp and social in one queue, plus an AI agent called Mim that resolves routine requests.
eDeskHelp desk for ecommerce sellers that pulls messages from Amazon, eBay, Walmart, Shopify, TikTok Shop and social channels into one inbox, with an AI Agent billed per resolved outcome.
FreeScoutOpen-source help desk and shared inbox built on PHP and Laravel that you host yourself, with unlimited agents, tickets and mailboxes and 50+ paid or free modules.
FreshdeskHelp desk from Freshworks that turns email, WhatsApp, social and chat messages into tickets, with AI agents and a knowledge base. Built for support teams of 5 to several hundred agents.
FreshserviceIT service management platform from Freshworks covering incidents, changes, assets and a CMDB. Built for IT teams that follow ITIL practices.
FrontShared inbox and help desk for email, SMS, chat and social conversations, with AI add-ons for drafting and auto-resolving. Built for customer-facing teams that share work across departments.
GainsightCustomer success platform for B2B and SaaS companies with health scores, renewal tracking, journey automation and AI agents. Sold in Essentials and Enterprise tiers on quote.
GladlyCustomer service and commerce platform for enterprise retail brands. AI agents and human agents share one conversation across web chat, voice, SMS and email.
GlassixContact center platform where AI agents resolve customer conversations across messaging, WhatsApp and voice. Built for small and mid-sized service teams.
GleapSupport and feedback platform for software teams: in-app bug reports with session replay, live chat, a knowledge base and Kai AI agents. Built for SaaS and app teams.
GorgiasHelp desk and AI agent for ecommerce stores, with order data from Shopify and other platforms shown next to each ticket. Priced by ticket volume.
Halo Service SolutionsService management suite with HaloITSM, HaloPSA and HaloCRM modules sold at one per-agent price. Built for IT teams, managed service providers and service departments.
HappyFoxHelp desk, IT service desk and CRM products from one vendor, with AI agents for ticket resolution. Built for support and IT teams, including education, ecommerce, healthcare and real estate.
Help ScoutShared inbox and help desk that looks like email, with a knowledge base, live chat and the Compass AI agent. Built for support teams of 2 to 50 agents.
HelpDeskTicketing system from Text (formerly LiveChat) that merges email, live chat, Messenger and SMS into one inbox, with AI agents and reply suggestions. Built for small and mid-sized support teams.
HelplyAI-native help desk with a shared inbox and AI agents that investigate and resolve tickets. Charges for AI work in credits, with unlimited users on every plan.
HelpshiftPlayer support and engagement platform for game studios, with in-game support, AI resolution, trust and safety, and community tools. Built for mobile, PC and console games.
HelpSpotHelp desk software from UserScape with one flat annual price per agent count, in US cloud, EU cloud or self-hosted form. Built for small and mid-sized support and IT teams.
HiverCustomer service platform with a shared inbox, ticketing, AI agents and channels for email, chat, Slack, voice and WhatsApp. Sold as Hiver Omni or as Hiver in Gmail.
HubSpot Service HubHubSpot's help desk product, built on its CRM. It covers ticketing, a knowledge base, a customer portal and an AI Customer Agent. Built for support teams from 2 users up.
IntercomIntercom is a customer service platform with a shared inbox, ticketing, messenger and Fin, an AI agent billed per resolved conversation. Priced per seat for support teams.
IssuetrakIssuetrak is a help desk and issue tracking system sold as cloud (per agent per month) or on-premises (one-time licence plus yearly maintenance). End users are unlimited and free.
Jitbit HelpdeskJitbit Helpdesk is a ticketing system that turns email, web, chat and WhatsApp requests into tickets. Sold as SaaS in plans by agent count, or self-hosted.
Kapture CXKapture CX is an AI customer experience platform for enterprises, built around AI agents on voice, chat, email and social channels. Pricing is quote-based.
KayakoKayako One is a help desk with unified inbox, ticketing, knowledge base and live chat, plus Kay, an AI agent billed at $1 per resolved ticket with no seat fees.
KlaviyoKlaviyo is a B2C marketing platform for email and SMS campaigns, customer data and analytics, with a free plan for up to 250 active profiles. Ecommerce brands are its main users.
KustomerKustomer is a customer service platform combining CRM, omnichannel messaging, workflows and AI agents. It serves 600+ B2C and B2B companies; pricing is quote-based.
LansweeperLansweeper is a cyber asset intelligence platform that discovers and inventories IT, OT, cloud and IoT assets. A free plan covers up to 100 assets.
LiveAgentLiveAgent is a help desk with ticketing, live chat, a built-in call center, knowledge base and social channels. Four per-agent plans start at $15 a month.
LiveChatLiveChat is website chat software from Text, Inc. with agent routing, AI reply suggestions and chat summaries, an integration marketplace and four plans priced per agent.
LiveHelpNowLiveHelpNow is a support platform with live chat, ticketing, a knowledge base and AI add-ons. Plans run $39 to $79 a month, with AI priced separately.
MissiveMissive is a shared team inbox for email, SMS, WhatsApp and social accounts, with internal comments, tasks, rules and an AI assistant that connects to other tools through MCP.
monday servicemonday service is a ticketing and service-management product on monday.com boards, with email and form intake, AI ticket triage, a customer portal and dashboards for support and IT teams.
NinjaOneNinjaOne is a cloud IT operations platform for endpoint management, patching, backup, mobile device management, remote access and ticketing, used by IT teams and MSPs.
Odoo HelpdeskOdoo Helpdesk is the ticketing app in Odoo, with kanban boards, SLA rules, email, web form and live chat intake, a knowledge base and support contracts linked to Odoo's sales and timesheet apps.
Oracle Fusion ServiceOracle Fusion Cloud Service combines service reps and AI agents across self-service, assisted support, field service and internal help desks. Built for large enterprises already on Oracle Fusion Applications.
osTicketosTicket is an open-source support ticketing system with email, web form and API intake, ticket filters, help topics, SLAs and a customer portal. Hosted plans are sold through SupportSystem.
OTRS Community EditionFree, open-source ticketing and IT service management system. Centuran Consulting has maintained it since OTRS AG ended community development in January 2021.
PlanhatCustomer platform for B2B companies that combines a customer success platform, a sales CRM and professional services automation on one data model. Prices are quote-based.
ProProfs Help DeskTicketing help desk with a shared inbox, AI response drafts and automation rules, from ProProfs. Has a free single-user plan and per-user paid plans.
PylonSupport platform for B2B companies that works in Slack, Microsoft Teams, email, Discord and chat, with AI agents that investigate and answer tickets.
Re:amazeHelp desk for e-commerce and online businesses that combines email, live chat, social, SMS, voice and video in one inbox, with an AI agent and Shopify integration.
Request Tracker (RT)Open-source ticketing and request tracking software from Best Practical, available as Cloud RT, on-premise or self-hosted. Includes optional AI features.
RichpanelAI-first help desk for e-commerce and DTC brands, with email, chat, SMS, WhatsApp and social in one inbox and AI agents that resolve tickets.
SaaS FirstCustomer engagement platform from New Zealand that combines an omnichannel inbox, help desk, live chat, an AI chatbot called Milly, CRM and marketing tools.
Salesforce Service CloudSalesforce's customer service product, with case management, omnichannel support, knowledge management and Agentforce AI agents. Sold in five editions from $25 to $550 per user.
ServiceNowEnterprise IT service management platform covering incident, change, problem and request management, with AI agents for triage. Sold to IT organisations through its sales team.
SherpaDeskHelp desk and PSA software for small IT teams and MSPs, with ticketing, time tracking, invoicing, projects and asset management. The first agent is free.
SmarterTrackHelp desk from SmarterTools with ticketing, live chat, call logging, a knowledge base and portal. Runs on your own server or as a hosted service at $20 per agent per month.
Sobot Omnichannel SuiteCustomer contact platform with AI agents, a human agent workspace and voice, covering 20+ channels such as WhatsApp, web chat and marketplaces. Quote-based pricing.
Spiceworks Cloud Help DeskCloud help desk from Spiceworks with ticketing, an end-user portal and unlimited end users. Free for 1–5 technician seats; Premium is $6 per seat per month.
Sprinklr ServiceEnterprise contact center platform covering 30+ voice, social and digital channels, with AI agents and analytics. Quote-based; aimed at large brands.
SuperOpsPSA and RMM platform for MSPs (MSPSuite) and in-house IT teams (ITSuite), with ticketing, endpoint management, patching and asset management.
SupportBeeShared-inbox help desk that turns email into tickets, with a knowledge base and customer portal. $17 per seat per month annually on Startup, $21 on Enterprise.
SupportPalSelf-hosted help desk with unlimited operators, users and tickets for a flat fee: $29.95 per month or $299.95 per year, one brand included.
SyncroRMM, PSA and Microsoft 365 management platform for MSPs and internal IT teams. Priced per technician with unlimited endpoints.
TeamSupportB2B customer support and success platform with ticketing, live chat and account-level customer intelligence, built for technology companies.
Teamwork DeskHelp desk from Teamwork.com that turns client emails into tickets and tasks on Teamwork projects. Built for agencies and service teams that already run projects in Teamwork.
ThenaAI support platform for B2B teams that turns Slack, email, MS Teams, web chat and Discord conversations into tickets. Built for SaaS companies that support customers in shared channels.
TidioLive chat, help desk and AI chatbot (Lyro) for small and mid-size businesses, with Flows automations. Used mostly by ecommerce stores and small support teams.
TrengoShared inbox for WhatsApp, email, Instagram, Facebook, TikTok, live chat, SMS and voice, with AI agents. Built for support and sales teams in SMBs.
UnthreadAI-native help desk that turns Slack and Microsoft Teams messages into tickets. For IT, HR, support and RevOps teams that take requests in chat.
VitallyCustomer success platform for B2B teams with health scores, playbooks, shared docs, projects and AI meeting summaries. Used by 600+ B2B teams; prices are quote-based.
VivantioITSM and service desk platform with ITIL incident, problem and change management, a CMDB and no-code workflows. For IT teams and shared-services teams such as HR and facilities.
WavityHelp desk, ITSM, work management and CRM platform with AI agents and a no-code builder. For IT and operations teams that want one service platform.
ZammadOpen-source help desk (AGPLv3) that puts email, chat, phone, SMS, WhatsApp and social tickets in one queue. Self-hosted or hosted in Germany, for IT and support teams.
ZendeskCustomer service platform with ticketing, messaging, live chat, voice, help center and AI agents. Sold per agent to support teams from startups to enterprises.
Zoho DeskHelp desk from Zoho that unifies email, social, chat, phone and web-form tickets, with a knowledge base and Zia AI. Free for 3 agents; paid plans from $7 per agent a month.

Integrations & tools 3

AttiBooksQuickBooks invoicing inside Attio: create invoices and estimates from any record and sync paid status back. Built by the weekcrm team.
DeduptioFinds and merges duplicate records in Attio: people, companies, deals and custom objects, with fuzzy matching and a 24-hour rollback. Built by the weekcrm team.
ShuttioCRM migration into Attio. Moves HubSpot, Pipedrive, Affinity, Salesforce or a CSV with relationships, notes and optional field history. Built by the weekcrm team.