ITSM

SuperOps

PSA and RMM platform for MSPs (MSPSuite) and in-house IT teams (ITSuite), with ticketing, endpoint management, patching and asset management.

Website superops.com
Pricing Prime from $1.20-$1.50/endpoint/mo; Prime Plus from $3.00 ($2.50 early-bird); 100-endpoint minimum; annual billing saves 15%
WeekCRM score68/100
Integrates with QuickBooks, Xero
Features AI
Good fit for PSA, MSP

What is SuperOps?

SuperOps sells two products: MSPSuite for managed service providers and ITSuite for in-house IT teams. The platform joins PSA (ticketing, billing and client management) with RMM (device monitoring, patching and policy enforcement). It manages Windows, Mac and Linux endpoints, tracks assets, and monitors networks. An autonomous endpoint management product is in private beta with a waitlist.

Who is it for?

It fits MSPs that want PSA and RMM in one application, and IT teams that manage 100 or more endpoints. The pricing page we read sets a minimum of 100 endpoints. Very small shops with fewer than 100 devices should check minimums with sales.

Pricing

The pricing page lists per-endpoint prices, monthly or annual. Annual billing saves 15%. The minimum commitment is 100 endpoints.

  • Prime: 100 endpoints $1.50/endpoint/mo, 101–500 $1.40, 501–1,000 $1.30, 1,000+ $1.20. Unified endpoint management, ticketing, asset management, patch management, network monitoring.
  • Prime Plus: from $3.00/endpoint/mo ($2.50 early-bird price). Adds MDM for Apple and Android devices.

Prices checked on 6 October 2026. The page headline says "starting at $1" while the tier table starts at $1.20.

Strengths

  • PSA and RMM in one platform, so tickets, assets and device actions share data.
  • Volume tiers. The per-endpoint price falls from $1.50 to $1.20 as you grow.
  • Patching and policy enforcement across Windows, Mac and Linux.
  • Accounting and RMM links. QuickBooks, Xero, ConnectWise, Pax8 and NinjaOne are listed.
  • Free trials and demos are offered.

What to consider

  • 100-endpoint minimum at the listed prices.
  • Mobile device management is Prime Plus only.
  • The prices we read are per endpoint. We could not see per-technician MSP prices.
  • The autonomous endpoint product is still in private beta.

Bottom line

Shortlist SuperOps if you manage 100 or more endpoints and want ticketing and device management together. Ask which suite (MSPSuite or ITSuite) the per-endpoint price applies to and what a technician seat costs.

WeekCRM score: 68 out of 100

SuperOps is number 28 of 65 help desks and support tools we have scored. Every point comes from a fact with a source, checked on Oct 7, 2026.

CheckPointsWhat we found
Price for 10 agents20/20 $130 a month on SuperOps for IT - Prime, billed annually
Integrations5/20 5 of 20 common apps connect natively or through a marketplace
Ease of use20/20 9 out of 10 from customer reviews
Capterra 4.6/5, 65 reviews; G2 9/10, 200 reviews
Release pace0/15 0 dated releases in 180 days
Openness15/15 public API docs, public changelog, self-serve export
Price transparency5/5 Every plan has a public price
Free entry3/5 Free trial

How we count the score →

SuperOps integrations we verified

AppHow it connectsWhat syncsChecked
GmailBuilt in — Oct 7, 2026
Microsoft TeamsBuilt in — Oct 7, 2026
OktaBuilt in — Oct 7, 2026
SlackBuilt in — Oct 7, 2026
StripeBuilt in — Oct 7, 2026

All CRMs × 20 apps →

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