SuperOps
PSA and RMM platform for MSPs (MSPSuite) and in-house IT teams (ITSuite), with ticketing, endpoint management, patching and asset management.
What is SuperOps?
SuperOps sells two products: MSPSuite for managed service providers and ITSuite for in-house IT teams. The platform joins PSA (ticketing, billing and client management) with RMM (device monitoring, patching and policy enforcement). It manages Windows, Mac and Linux endpoints, tracks assets, and monitors networks. An autonomous endpoint management product is in private beta with a waitlist.
Who is it for?
It fits MSPs that want PSA and RMM in one application, and IT teams that manage 100 or more endpoints. The pricing page we read sets a minimum of 100 endpoints. Very small shops with fewer than 100 devices should check minimums with sales.
Pricing
The pricing page lists per-endpoint prices, monthly or annual. Annual billing saves 15%. The minimum commitment is 100 endpoints.
- Prime: 100 endpoints $1.50/endpoint/mo, 101–500 $1.40, 501–1,000 $1.30, 1,000+ $1.20. Unified endpoint management, ticketing, asset management, patch management, network monitoring.
- Prime Plus: from $3.00/endpoint/mo ($2.50 early-bird price). Adds MDM for Apple and Android devices.
Prices checked on 6 October 2026. The page headline says "starting at $1" while the tier table starts at $1.20.
Strengths
- PSA and RMM in one platform, so tickets, assets and device actions share data.
- Volume tiers. The per-endpoint price falls from $1.50 to $1.20 as you grow.
- Patching and policy enforcement across Windows, Mac and Linux.
- Accounting and RMM links. QuickBooks, Xero, ConnectWise, Pax8 and NinjaOne are listed.
- Free trials and demos are offered.
What to consider
- 100-endpoint minimum at the listed prices.
- Mobile device management is Prime Plus only.
- The prices we read are per endpoint. We could not see per-technician MSP prices.
- The autonomous endpoint product is still in private beta.
Bottom line
Shortlist SuperOps if you manage 100 or more endpoints and want ticketing and device management together. Ask which suite (MSPSuite or ITSuite) the per-endpoint price applies to and what a technician seat costs.
WeekCRM score: 68 out of 100
SuperOps is number 28 of 65 help desks and support tools we have scored. Every point comes from a fact with a source, checked on Oct 7, 2026.
| Check | Points | What we found |
|---|---|---|
| Price for 10 agents | 20/20 | $130 a month on SuperOps for IT - Prime, billed annually |
| Integrations | 5/20 | 5 of 20 common apps connect natively or through a marketplace |
| Ease of use | 20/20 | 9 out of 10 from customer reviews Capterra 4.6/5, 65 reviews; G2 9/10, 200 reviews |
| Release pace | 0/15 | 0 dated releases in 180 days |
| Openness | 15/15 | public API docs, public changelog, self-serve export |
| Price transparency | 5/5 | Every plan has a public price |
| Free entry | 3/5 | Free trial |
SuperOps integrations we verified
| App | How it connects | What syncs | Checked |
|---|---|---|---|
| Gmail | Built in | — | Oct 7, 2026 |
| Microsoft Teams | Built in | — | Oct 7, 2026 |
| Okta | Built in | — | Oct 7, 2026 |
| Slack | Built in | — | Oct 7, 2026 |
| Stripe | Built in | — | Oct 7, 2026 |
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