Syncro

What is Syncro?

Syncro is a platform for managed service providers (MSPs) and internal IT teams. RMM covers patch management, alerts and scripting. PSA covers ticketing, invoicing and billing automation. Team adds Microsoft 365 security and Entra ID management. New AI features include an MCP server and agentic ticket triage.

Who is it for?

It fits MSPs and IT teams that want to price by technician, not by device. Three technicians on Team cost $6,444 a year, by Syncro's own example. The website now sits on syncrosecure.com, while support portals still use syncromsp.com subdomains. Very large operators will need a custom Enterprise quote.

Pricing

Prices are per technician per month. Endpoints are unlimited.

• Core: $129 billed annually, $159 monthly. RMM and PSA.
• Team: $179 billed annually, $209 monthly. Adds Microsoft 365 security management, CIS baselines, identity governance, session recording and network discovery.
• Enterprise: custom, with volume discounts and PO billing.

A 14-day free trial needs no credit card. Prices checked on 6 October 2026.

Strengths

• Cost scales with technicians. Adding clients or devices does not raise the bill.
• RMM and PSA together. Patching, alerts, ticketing and invoicing share one platform.
• Microsoft 365 depth. Team covers Entra ID sync, assessments and compliance reports.
• ConnectWise link is listed on its integrations page.
• 24/5 live support and a mobile app on both plans.

What to consider

• Microsoft 365 management needs Team, $50 more per technician than Core.
• Monthly billing adds $30 per technician.
• Branding is in transition between syncromsp.com and syncrosecure.com.
• The AI features are new. Check what each plan includes.

Bottom line

Shortlist Syncro if you are an MSP with a few technicians and many endpoints. Check whether you need Team for Microsoft 365 before you price Core.