Apptivo
Modular cloud business suite with Sales CRM, Help Desk, Field Service, Campaigns and other apps. Aimed at small and mid-sized businesses.
What is Apptivo?
Apptivo is a cloud suite of business apps that you switch on as needed: Sales CRM, Help Desk, Field Service, Campaigns, and others for projects, invoicing and supply chain. A mobile app, On The Go Apptivo, covers phones. The vendor says it serves over 200,000 companies in 194 countries. Its integrations page lists QuickBooks Online, Xero, Stripe, PayPal, Google Workspace, Office 365, Dropbox, OneDrive, Slack, RingCentral and WordPress, plus a REST API.
Who is it for?
Small and mid-sized companies that run CRM, service tickets and back-office tasks in separate tools and want one login. The vendor names travel and hospitality, real estate, retail and wholesale, manufacturing, and utilities and energy. Teams that need a deep, specialised sales CRM should compare it with a dedicated one.
Pricing
Apptivo bills per user per month. Its pricing page returned a 403 error to our crawler on 6 October 2026, so we could not confirm current plan names or prices. Check apptivo.com/pricing before you budget.
Strengths
- Apps you activate separately: CRM, Help Desk, Field Service and Campaigns share one account.
- Accounting and payment connections: QuickBooks Online, Xero, Stripe, PayPal and Authorize.net are on the integrations page.
- Google and Microsoft sync: Google Calendar, Contacts, Drive and Office 365 integrations exist.
- REST API: a documented API connects Apptivo to other systems.
- Mobile app: On The Go Apptivo is a separate phone app.
What to consider
- We could not read current prices, so the real cost of a full setup is unconfirmed.
- Sales CRM is one app among many; check pipeline depth against a dedicated CRM.
- Mobile is a separate app; test it on your phones before rollout.
- The homepage does not state a total app count, so check that the apps you need exist.
Bottom line
Shortlist Apptivo if you want CRM, help desk and operations apps from one vendor. Get the current price per plan and per app from sales before comparing.
WeekCRM score: 59 out of 100
Apptivo is number 52 of 83 CRMs we have scored. Every point comes from a fact with a source, checked on Oct 7, 2026.
| Check | Points | What we found |
|---|---|---|
| Price for 10 people | 20/20 | $150 a month on Lite, billed annually |
| Integrations | 6/20 | 6 of 20 common apps connect natively or through a marketplace |
| Ease of use | 12/20 | 8.4 out of 10 from customer reviews Capterra 4.2/5, 708 reviews; G2 8.3/10, 223 reviews |
| Release pace | 0/15 | 0 dated releases in 180 days |
| Openness | 15/15 | public API docs, public changelog, self-serve export |
| Price transparency | 3/5 | Some plans are “contact sales” |
| Free entry | 3/5 | Free trial |
Apptivo integrations we verified
| App | How it connects | What syncs | Checked |
|---|---|---|---|
| Gmail | Built in | — | Oct 7, 2026 |
| Outlook | Built in | — | Oct 7, 2026 |
| QuickBooks | Built in | — | Oct 7, 2026 |
| Slack | Built in | — | Oct 7, 2026 |
| Stripe | Built in | — | Oct 7, 2026 |
| Xero | Built in | — | Oct 7, 2026 |
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