Agile CRM

What is Agile CRM?

Agile CRM is a cloud platform with three modules: sales (contacts, deals, appointment scheduling, lead scoring, telephony), marketing (email campaigns, landing pages, forms, web engagement, text messaging) and service (help desk with ticket groups, labels and SLAs). Marketing automation runs through campaign workflows built from nodes. The vendor also sells a separate 500apps bundle of 38+ apps at $14.99/user.

Who is it for?

Small teams that want sales, email marketing and support tickets under one login and have a tight budget. The free plan covers up to 10 users, so a team of five to ten can run a pipeline without paying. Larger sales teams, and anyone who needs heavy reporting or custom analytics, should compare it with HubSpot or Zoho CRM first.

Pricing

• Free: $0 for up to 10 users, 1,000 contacts and companies, 1 campaign workflow with 5 nodes.
• Starter: $8.99/user/mo on a 2-year term, $9.99 billed yearly, $14.99 monthly. 10,000 contacts, two-way email integration, 5 campaign workflows with 10 nodes.
• Regular: $29.99/user/mo on a 2-year term, $39.99 yearly, $49.99 monthly. 50,000 contacts, 10 campaign workflows with 25 nodes.
• Enterprise: $47.99/user/mo on a 2-year term, $64.99 yearly, $79.99 monthly. Unlimited contacts and campaign workflows, 50 nodes per campaign.

Extra emails are sold as monthly add-on packages. The "as low as" headline prices are the 2-year rates; the yearly and monthly rates appear in tooltips on the pricing page. Prices checked on 7 October 2026.

Strengths

• Free plan for 10 users: no credit card, so a small team can test a real pipeline before paying.
• Three modules in one account: sales, marketing automation and help desk share one contact record.
• Telephony features: auto dialer, call recording, call scripts and voicemail drops are listed in the sales menu.
• Campaign workflows: drip emails and triggers are built in a visual editor, with limits that rise by plan.
• Low entry price: Starter at $9.99/user/mo billed yearly ($8.99 on 2 years) is one of the cheapest paid CRM tiers.

What to consider

• The free plan caps at 1,000 contacts, one campaign workflow and 5 nodes per campaign.
• Contact limits rise only by plan: 10,000 on Starter and 50,000 on Regular, so a growing list forces an upgrade.
• Email delivery has been a recurring user complaint in reviews we have read; send a test campaign before moving a list.
• The homepage blocked our crawler, so we could not confirm the current integration list. Check that your tools are supported.

Bottom line

Shortlist Agile CRM if budget is the main constraint and you want sales, email and support tickets in one tool. Before buying, send a test campaign to a real list to check deliverability.