Nutshell

What is Nutshell?

Nutshell is a CRM that syncs email and calendar and tracks deals in pipelines. Every plan includes unlimited contacts and storage, a form builder and landing pages, an AI chatbot, webchat and attribution reporting. AI outcomes such as call and meeting summaries, lead research and scoring, and email campaign generation draw from a monthly bucket that grows with the plan. Add-ons cover email marketing, SMS, prospecting and quotes and invoices.

Who is it for?

Small and mid-size sales teams that want unlimited contacts at a per-user price and no seat minimums or maximums. Teams that need sales automation, several pipelines or advanced reporting have to move up to Pro or higher. Enterprise adds SSO and SQL data access.

Pricing

Prices are per user per month, billed annually; the page shows annual prices by default. Monthly billing costs $6 to $10 more per user: Foundation $19, Growth $32, Pro $49, Business $67, Enterprise $89. There is a 14-day free trial with no credit card.

• Foundation: $13, 10 AI outcomes per month, unlimited contacts and storage, email and calendar sync, AI chatbot, form builder and landing pages.
• Growth: $25, 20 AI outcomes, activity reports, sales quotas, lead assignment rules, custom stage goals, hot leads.
• Pro: $42, 40 AI outcomes, 5 custom pipelines, advanced reporting, sales automation, AI lead recaps and next steps, meeting scheduler.
• Business: $59, 100 AI outcomes, 10 custom pipelines, advanced meeting scheduler, audit log and changelog, additional teams and territories.
• Enterprise: $79, 150 AI outcomes, unlimited pipelines and custom fields, enterprise SSO, SQL data access, phone support.
• Add-ons: email marketing (priced by contact count; 1,000 contacts costs $25/month), SMS, prospecting and quotes, invoices and contracts, each priced separately on the site.

Prices checked on 7 October 2026. In July 2026 the annual prices were $7, $18, $35, $51 and $69.

Strengths

• Unlimited contacts and storage on every plan: contact growth does not change the CRM price.
• Email and calendar sync: with Gmail and Microsoft 365, plus sending templates from Gmail and Outlook on Business.
• Forms and landing pages included: capture leads without a separate tool.
• Sales automation at Pro: rules run on pipeline events from $42.
• Integrations: the integrations page lists DocuSign, Gmail, Calendly, Mailchimp, LinkedIn, Aircall, Microsoft 365 and Zapier.

What to consider

• Sales automation, advanced reporting and more than 1 pipeline need Pro ($42) or higher.
• AI outcomes are capped monthly: 10 on Foundation up to 150 on Enterprise.
• Email marketing, SMS, prospecting and quotes cost extra.
• SSO, SQL data access and unlimited pipelines are Enterprise-only.
• Monthly billing costs $6 to $10 more per user per month than annual: Foundation is $13 annual and $19 monthly.

Bottom line

Shortlist Nutshell if you want unlimited contacts and built-in forms and landing pages at a per-user price. Before buying, confirm whether the quoted price is monthly or annual and which add-ons you need.