Salesmate

What is Salesmate?

Salesmate is a unified customer platform with a CRM, marketing automation, customer support and AI agents. The CRM covers pipelines, contacts and companies, activity tracking, email tracking, bulk email, meeting scheduling and quotes. Marketing features include lead scoring, segmentation and customer journeys. Support has ticketing with SLAs, live chat and CSAT surveys. AI features include call transcription, conversation summaries and email composition. It lists 700+ integrations.

Who is it for?

Mid-market and enterprise teams across retail, manufacturing, real estate, insurance, finance, education and hospitality. The vendor says 8,500+ businesses use it. Solo users who want a free CRM will not find a free plan.

Pricing

• Basic: $23/user/mo. Contacts, pipelines, email sync, 5K automation credits a month.
• Pro: $39/user/mo. Adds sequences, ticket management, custom dashboards, 10K credits.
• Business: $63/user/mo. Adds custom modules, surveys, power dialer, 15K credits.
• Enterprise: custom. Account management, audit logs, IP restrictions, 24/7 support.
• Billing: monthly or annual, with annual saving up to 20%.
• Add-ons: calling and SMS, extra automation credits, dedicated IP, AI agent credits.
• Trial: 15 days, full features.

Prices checked on 6 October 2026.

Strengths

• CRM plus support: ticketing and CSAT sit in the same tool from Pro.
• Integrations: Slack, Zapier, Make, QuickBooks, Xero, Shopify, DocuSign and PandaDoc, among others.
• Calling tools: power dialer on Business, calling and SMS as add-ons.
• API and mobile apps: included on all plans.

What to consider

• Automation credits are capped per plan, at 5K, 10K and 15K a month.
• Ticket management starts on Pro and the power dialer on Business.
• Calling, SMS and AI agent credits cost extra.
• Prices shown may be monthly rates, so the annual saving of up to 20% changes the bill.

Bottom line

Shortlist Salesmate if you want sales, marketing and support in one tool at a mid-range price. Before buying, estimate your monthly automation credits and the add-ons you need.