CRM

Close

Sales CRM for outbound teams with a built-in dialer, SMS, email and an AI agent called Chloe. Plans run $9 to $139 per user per month; the site lists 11,500+ teams.

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Website close.com
Pricing Solo $9, Essentials $35, Growth $99, Scale $139 per user/mo (monthly billing; annual is discounted); calls and SMS billed by usage
WeekCRM score73/100
Features SMS, AI

What is Close?

Close is a sales CRM that puts calling, SMS and email in one interface, with call transcripts and notes logged automatically. Its AI agent, Chloe, re-engages cold leads, sends timed follow-ups, qualifies prospects, books meetings and summarizes conversations. The CRM enriches lead data from LinkedIn and the web and surfaces daily action items for stalled deals. A REST API and webhooks connect it to other tools.

Who is it for?

Sales teams that work leads by phone, SMS and email all day. The site lists 11,500+ teams, among them FareHarbor, Hipcamp, Flatiron School and ClassDojo. Relationship-led or marketing-led teams should look at Attio or HubSpot.

Pricing

  • Solo: $9/user/mo, core CRM, calling, email and SMS, 500 AI credits, 10,000 lead limit.
  • Essentials: $35/user/mo, team features, unlimited leads, 1,000 AI credits, no workflows.
  • Growth: $99/user/mo, workflows (with Chloe), power dialer, 1,500 AI credits.
  • Scale: $139/user/mo, predictive dialer, role-based access, unlimited call recording, 2,000 AI credits.

These are the monthly-billing prices on the pricing page. Annual billing is discounted and the page does not show the annual figure here. Calls cost about $0.02 per minute and a phone number $1/month. The Call Assistant add-on costs $50/month plus $0.02/minute, and each extra organization costs $50/month. There is a 14-day trial with no card and a 30-day money-back guarantee. Prices checked on 6 October 2026.

Strengths

  • Native calling: dialer, SMS and call recording sit in the CRM on every plan, with usage billed per minute.
  • Dialer tiers: power dialer on Growth, predictive dialer on Scale.
  • Chloe AI agent: follows up with leads and books meetings, with AI credits included in each plan.
  • Integrations: the directory lists HubSpot, Gmail, Microsoft 365, Calendly, Zoom, WhatsApp, Gong, Zapier, Make and Segment.
  • Low entry price: Solo at $9 lets a single rep start with calling and email.

What to consider

  • No free plan, only a 14-day trial.
  • Workflows need Growth at $99/user/mo, and the power dialer needs the same plan.
  • The predictive dialer, role-based access and unlimited call recording are on Scale only.
  • Calls, SMS and phone numbers are billed by usage on top of the seat price.
  • Solo caps at 10,000 leads and 500 AI credits.

Bottom line

Shortlist Close if your reps spend most of the day on calls and cold email, and you can justify $99 per user for workflows and the power dialer. Before buying, estimate monthly call minutes and AI credits per rep.

WeekCRM score: 73 out of 100

Close is number 20 of 83 CRMs we have scored. Every point comes from a fact with a source, checked on Oct 7, 2026.

CheckPointsWhat we found
Price for 10 people6/20 $990 a month on Growth, billed annually
Integrations9/20 9 of 20 common apps connect natively or through a marketplace
Ease of use20/20 9.2 out of 10 from customer reviews
Capterra 4.6/5, 164 reviews; App Store 3.51/5, 51 ratings (too few, not counted)
Release pace15/15 27 dated releases in 180 days
Openness15/15 public API docs, public changelog, self-serve export
Price transparency5/5 Every plan has a public price
Free entry3/5 Free trial

How we count the score →

Close integrations we verified

AppHow it connectsWhat syncsChecked
CalendlyBuilt in Calendly scheduling links inserted into emails and SMS; Contacts created from new bookings Oct 7, 2026
GmailBuilt in Emails sent from Close or Gmail logged on the lead; Past emails synced to leads Oct 7, 2026
LinkedInThird-party app LinkedIn and Sales Navigator profiles exported to Close; LinkedIn conversation history synced to Close (one-way) Oct 7, 2026
MakeMarketplace app — Oct 7, 2026
Microsoft TeamsBuilt in Close Notetaker joins Microsoft Teams meetings from the synced calendar Oct 7, 2026
OutlookBuilt in Email syncing and sending through a Microsoft 365 mailbox; Microsoft 365 calendar meetings synced to Close Oct 7, 2026
WhatsAppThird-party app WhatsApp messages logged on the Close lead timeline; New leads created from first-time WhatsApp messages Oct 7, 2026
ZapierMarketplace app — Oct 7, 2026
ZoomBuilt in Zoom meetings shown in Close; Zoom cloud recordings pulled onto the lead page Oct 7, 2026
AircallThrough Zapier or Make — Oct 7, 2026
DocuSignThrough Zapier or Make Contract sent for signature when an opportunity is Won; Opportunity updated when a document is signed Oct 7, 2026
IntercomThrough Zapier or Make — Oct 7, 2026
MailchimpThrough Zapier or Make New Mailchimp subscribers created as Close leads Oct 7, 2026
PandaDocThrough Zapier or Make — Oct 7, 2026
QuickBooksThrough Zapier or Make — Oct 7, 2026
ShopifyThrough Zapier or Make — Oct 7, 2026
SlackThrough Zapier or Make Opportunity status changes (e.g. Won) posted to a Slack channel Oct 7, 2026
StripeThrough Zapier or Make — Oct 7, 2026
TypeformThrough Zapier or Make — Oct 7, 2026
XeroThrough Zapier or Make — Oct 7, 2026

All CRMs × 20 apps →

Frequently asked questions

What is Close CRM?
Close is a sales CRM that puts calling, SMS and email in one interface, with call transcripts and notes logged automatically. Its AI agent, Chloe, re-engages cold leads, sends timed follow-ups, qualifies prospects, books meetings and summarizes conversations. The CRM also enriches lead data from LinkedIn and the web, and a REST API and webhooks connect it to other tools.
How much does Close cost?
On monthly billing, plans are Solo at $9, Essentials at $35, Growth at $99 and Scale at $139 per user per month. Annual billing is discounted, but no annual figure is given. Calls, SMS and phone numbers are billed by usage on top of the seat price, at about $0.02 per minute for calls and $1 per month for a number. There is a 14-day trial with no card and a 30-day money-back guarantee, but no free plan.
Is Close better than HubSpot for inside sales?
Close fits sales teams that work leads by phone, SMS and email all day, and it has a native dialer built into the CRM. HubSpot, along with Attio, is the suggestion for relationship-led or marketing-led teams. There is no feature-by-feature comparison here, so the choice comes down to how your team sells.
Does Close have a power dialer?
Yes, but not on every plan. The power dialer starts on Growth at $99 per user per month, and the predictive dialer is on Scale only at $139. Calling, SMS and call recording sit inside the CRM on every plan, with calls billed by usage at about $0.02 per minute, though unlimited call recording is on Scale only.
Who should use Close?
Close is for sales teams that work leads by phone, SMS and email all day. Close lists 11,500+ teams, including FareHarbor, Hipcamp, Flatiron School and ClassDojo. Relationship-led or marketing-led teams should look at Attio or HubSpot instead.