CRM
Pipedrive
Sales CRM built around a Kanban-style pipeline, with workflow automation, email and calendar sync, and a marketplace of 500+ integrations. Aimed at small sales teams.
Try Pipedrive →
Try Pipedrive: weekcrm.com/go/pipedrive (affiliate link)
Affiliate link: weekcrm may earn a commission. It doesn't change the score.What is Pipedrive?
Pipedrive is a sales pipeline CRM. Deals sit on a Kanban-style board with customizable stages and fields. The CRM syncs email and calendars (up to five email accounts per user), sets reminders, routes leads by rules and runs workflow automations from templates. Its AI layer includes Nova, which briefs reps before calls, records and transcribes them, and updates the CRM afterwards.
Who is it for?
Small and mid-sized sales teams that sell through defined deal stages and want a pipeline tool without a marketing suite attached. Pipedrive says more than 100,000 companies use it. Teams that need marketing automation, a service desk or deep account hierarchies in one system should look at a larger platform.
Pricing
- Lite: $14/user/mo (annual), $24 billed monthly
- Growth: $39/user/mo (annual), $49 billed monthly
- Premium: $59/user/mo (annual), $79 billed monthly
- Ultimate: $79/user/mo (annual), $99 billed monthly
- Trial: 14 days, no credit card
Pipedrive adjusts prices by region, so confirm the figures for your country on pipedrive.com. Prices checked on 6 October 2026.
Strengths
- Visual pipeline: drag deals between stages and customize stages and fields per pipeline.
- Email and calendar sync: two-way sync for up to five email accounts, with reminders on deals.
- Nova meeting intelligence: call briefings, recording, transcription and automatic CRM updates.
- Lead routing and automations: rule-based assignment and ready-made automation templates.
- Marketplace: 500+ integrations, including WhatsApp Business, Zapier, Microsoft Teams, DocuSign, QuickBooks and Stripe.
What to consider
- Price per seat rises by $65 between Lite and Ultimate, and monthly billing adds $10 to $20 per seat on each plan.
- Pipedrive's marketplace is the route to most extras such as e-signature, payments and calling, and those apps can carry their own fees.
- It is built for sales; there is no help desk or marketing suite inside.
- Compare the plan feature tables for automation limits and reporting depth before you pick the entry tier.
Bottom line
Shortlist Pipedrive if your team sells through stages and wants a CRM reps adopt quickly. Before buying, check which plan unlocks the automations and reports you need, because that decides the real per-seat price.
WeekCRM score: 82 out of 100
Pipedrive is number 9 of 83 CRMs we have scored. Every point comes from a fact with a source, checked on Oct 7, 2026.
| Check | Points | What we found |
|---|---|---|
| Price for 10 people | 16/20 | $390 a month on Growth, billed annually |
| Integrations | 20/20 | 20 of 20 common apps connect natively or through a marketplace |
| Ease of use | 16/20 | 8.6 out of 10 from customer reviews Capterra 4.5/5, 3,062 reviews; G2 5,057 reviews, no ease-of-use rating shown (not counted); App Store 3.75/5, 675 ratings |
| Release pace | 7/15 | 4 dated releases in 180 days |
| Openness | 15/15 | public API docs, public changelog, self-serve export |
| Price transparency | 5/5 | Every plan has a public price |
| Free entry | 3/5 | Free trial |
Pipedrive integrations we verified
| App | How it connects | What syncs | Checked |
|---|---|---|---|
| Aircall | Marketplace app | Calls and SMS logged as activities; Call recordings and AI summaries on deals; Contacts synced both ways | Oct 7, 2026 |
| Calendly | Third-party app | Contacts, leads and deals from Calendly bookings; Activities and notes for booked meetings | Oct 7, 2026 |
| DocuSign | Marketplace app | Envelopes created from Pipedrive Smart Docs or PDFs; Pipedrive field data merged into documents; Envelope status back to Pipedrive | Oct 7, 2026 |
| Gmail | Built in | Email conversations from the connected mailbox; Emails linked to deals, leads or projects; Email open and link-click tracking | Oct 7, 2026 |
| Intercom | Marketplace app | Intercom conversations logged to Pipedrive; Deals created from Intercom chats; Pipedrive deal details shown in the Intercom inbox | Oct 7, 2026 |
| Third-party app | LinkedIn Lead Gen Form submissions to Pipedrive deals | Oct 7, 2026 | |
| Mailchimp | Marketplace app | Contacts synced in both directions; Field mapping in both directions | Oct 7, 2026 |
| Make | Marketplace app | Pipedrive triggers, actions and searches for deals, leads, persons, organizations, notes and products | Oct 7, 2026 |
| Microsoft Teams | Marketplace app | Updates on deals, people, organizations and activities to Teams channels or chats; Teams meeting links on Pipedrive activities | Oct 7, 2026 |
| Outlook | Built in | Email conversations from the connected mailbox; Emails linked to deals, leads or projects; Email open and link-click tracking | Oct 7, 2026 |
| PandaDoc | Marketplace app | Deal and contact data into PandaDoc documents; Document status back to Pipedrive | Oct 7, 2026 |
| QuickBooks | Marketplace app | Invoices created from deals; Contacts; Products; Invoice status back to Pipedrive | Oct 7, 2026 |
| Shopify | Third-party app | Shopify customers and orders into Pipedrive contacts and deals | Oct 7, 2026 |
| Slack | Marketplace app | Deal notifications (new, won, updated) to Slack channels and direct messages | Oct 7, 2026 |
| Stripe | Third-party app | Stripe customers; Stripe invoices and payments shown on deals, persons and organizations | Oct 7, 2026 |
| Typeform | Marketplace app | New deals from form submissions; Typeform answers mapped to Pipedrive fields | Oct 7, 2026 |
| Marketplace app | WhatsApp Business conversations and attachments; Chats linked to deals and contacts | Oct 7, 2026 | |
| Xero | Third-party app | Deals to Xero invoices or quotes at a chosen pipeline stage; Invoice status back to Pipedrive | Oct 7, 2026 |
| Zapier | Marketplace app | Pipedrive triggers and actions for deals, persons, organizations and activities | Oct 7, 2026 |
| Zoom | Marketplace app | Zoom meeting links added to Pipedrive activities | Oct 7, 2026 |
Frequently asked questions
What is Pipedrive used for?
Pipedrive is a sales pipeline CRM. Deals sit on a Kanban-style board with customizable stages and fields, and the CRM syncs email and calendars, sets reminders, routes leads by rules and runs workflow automations from templates. It fits small and mid-sized sales teams that sell through defined deal stages and don't need a marketing suite attached.
How much does Pipedrive cost?
There are four plans, priced per user per month on annual billing: Lite at $14, Growth at $39, Premium at $59 and Ultimate at $79. Billed monthly, the prices are $24, $49, $79 and $99 respectively. A 14-day free trial is available with no credit card, and prices vary by region, so confirm the figures for your country on pipedrive.com.
Is Pipedrive better than HubSpot?
Pipedrive fits teams that sell through deal stages and want a sales-focused CRM that reps adopt quickly, with no help desk or marketing suite inside. Teams that need marketing automation, a service desk or deep account hierarchies in one system should look at a larger platform instead. Whether HubSpot suits you depends on those needs.
Does Pipedrive have AI features?
Yes. Its AI layer includes Nova, which briefs reps before calls, records and transcribes them, and updates the CRM afterwards. Check the plan feature tables to see which plans include which features.
Who should use Pipedrive?
Small and mid-sized sales teams that sell through defined deal stages and want a pipeline tool without a marketing suite attached. Pipedrive says more than 100,000 companies use it. Teams that need marketing automation, a service desk or deep account hierarchies in one system should look at a larger platform.
