NinjaOne

What is NinjaOne?

NinjaOne is a cloud platform for IT operations. It manages and patches endpoints from one console and adds backup, mobile device management for Android and Apple devices, remote access and ticketing. Managed service providers also get PSA features such as billing. IT teams use it to replace separate tools for monitoring, patching and remote support.

Who is it for?

Internal IT teams and managed service providers that run many devices and want fewer tools. It is not for sales teams: it has no contacts, deals or pipelines. Very small fleets pay the top per-endpoint rate.

Pricing

NinjaOne prices per endpoint per month. The pricing page states that it starts as low as $1.50 per month at 10,000 endpoints and rises to $3.75 at 50 or fewer endpoints. Pricing varies by region. A quote gives exact rates, and there is a 14-day free trial.

Prices checked on 6 October 2026.

Strengths

• One console for endpoints, patching and backup: replaces separate monitoring and patch tools.
• Mobile device management: enroll and manage Android and Apple devices with policy-based control.
• Remote access and ticketing: support staff connect to devices and track requests in the same platform.
• PSA features for MSPs: billing and ticketing for service providers.
• Volume pricing: the per-endpoint rate falls as the fleet grows.

What to consider

• No CRM, sales or customer pipeline features.
• Exact prices require a quote. Only the range is public.
• Fleets of 50 endpoints or fewer pay the highest rate, $3.75.
• The quote form lists RMM, backup, mobile device management and remote access as separate products of interest. Ask what each costs.
• Pricing differs by region.

Bottom line

Shortlist NinjaOne if you run an IT team or an MSP and want endpoint management, patching and backup in one place. Before buying, request a quote that itemizes backup, MDM and remote access.