eWay-CRM

What is eWay-CRM?

eWay-CRM is a CRM integrated into Microsoft Outlook. Modules cover Contacts and Companies, Sales Management, Project Management and Marketing, and users reach them through an Outlook plugin, Microsoft 365 on the web, Microsoft Teams and iOS and Android apps. AI features analyze email tone to prioritize urgent messages, suggest tasks, summarize emails and recognize contacts in signatures. It connects to Teams, Power BI, SharePoint, Power Automate, QuickBooks, Mailchimp, Constant Contact and 3,000+ apps through Zapier.

Who is it for?

eWay-CRM fits businesses whose staff already work in Outlook and want a CRM without a new interface. It was founded in 2008 and reports 1,200+ customers in 67 countries. Teams that use Gmail or no Outlook client get little from it.

Pricing

Each module has its own plan. USD, excluding tax, per user per month.

• Contacts and Companies: Free ($0, unlimited users, 200 MB storage, 1 calendar sync, 10 custom fields); Lite $18 annual ($20 monthly); Standard $24 annual ($27 monthly), with 25 GB, 5 workflows per module and API access; Plus $36 annual ($40 monthly), with 50 GB and unlimited workflows and fields.
• Sales module: Free; Lite $9; Standard $11; Plus $18 (annual).
• Projects module: same prices as Sales.
• Professional services: $960 per day.

Three-year terms lower rates further (for example Standard at $20). Prices checked on 6 October 2026.

Strengths

• Inside Outlook: users log email and manage deals from the inbox.
• Free plan with unlimited users.
• Modular pricing: you buy Sales or Projects only if you need them.
• Microsoft integrations include Teams, Power BI, SharePoint and Power Automate.
• AI email tools summarize messages and flag urgent ones.

What to consider

• The free plan has 200 MB storage and 10 custom fields in total.
• API access starts on Standard, and unlimited workflows on Plus.
• Sales and Projects are separate add-ons, so the real price is higher than the Contacts module alone.
• It is centered on Outlook and Microsoft 365.

Bottom line

Shortlist eWay-CRM if your team lives in Outlook and wants a modular CRM. Before buying, add up the Contacts, Sales and Projects modules at your tier, since each is priced separately.