vCita

What is vCita?

vCita combines a client CRM, online scheduling, a client portal, billing and invoicing, estimates and email/SMS marketing. BizAI tools add a business management agent, an AI voice receptionist, an AI chat receptionist and AI lead management. Clients book, pay and contact the business through the portal.

Who is it for?

Solo practitioners and small teams in healthcare (therapists, clinics), home services, coaches, legal and financial services, fitness, education, beauty and pet care. These are the industries on vcita's own navigation. Larger sales teams that need pipeline management and custom reporting should look at a dedicated CRM.

Pricing

• Kickstart: $35/mo (annual), 1 seat, 100 US SMS credits, 50 MB document storage, 5,000 email recipients.
• Manage: $54/mo (annual), multiple staff, 250 US SMS credits, 10 GB storage, 10,000 email recipients, business management AI agent.
• Manage + Grow: $93/mo (annual), 500 US SMS credits, 20 GB storage, unlimited email recipients, lead conversion agent and AI chat receptionist. The page also shows $110 per seat per month.
• Trial: 14 days with all features, no credit card. Annual billing is 15% cheaper than monthly.

Prices checked on 6 October 2026.

Strengths

• Scheduling, CRM, invoices, estimates and payments sit in one product, so a solo practitioner runs on one subscription.
• A client portal lets customers book, pay and message without calling.
• The pricing page lists QuickBooks and Zapier on every plan, including the $35 tier.
• AI voice and chat receptionists answer calls and leads and book appointments into the calendar.
• Kickstart costs $35 a month on annual billing.

What to consider

• Kickstart has 1 seat. Multiple staff need Manage or higher.
• Document storage is 50 MB on Kickstart and SMS credits are capped on every plan (100 to 500 US credits).
• Manage + Grow shows both $93 and $110 per seat, so confirm the per-seat cost for a team.
• It has no deep sales-pipeline tooling, because it targets appointment-based businesses.
• Monthly prices are not shown on the pricing page.

Bottom line

Shortlist vCita if you run an appointment-based service business alone or with a few staff and want booking, invoices and client messages in one tool. Before buying, count your staff seats and monthly SMS volume against the plan caps.