OpenCRM

What is OpenCRM?

OpenCRM is a CRM for mid-sized businesses and startups that bundles sales management, a helpdesk, project management, activity management, contact management, email marketing and events, products and order management and a mobile app for Android and Apple. The homepage shows a Xero sync on closed deals. Data is hosted in UK data centres, and support is UK-based.

Who is it for?

UK businesses that want sales, support and delivery in one system and prefer UK data hosting. Teams that need only a basic contact list pay for features they will not use, since there is no lower tier.

Pricing

There is one plan.

• OpenCRM: £44 per user per month, VAT excluded. Includes all features, UK data centres, UK-based team and support, GDPR features, 2 TB file storage, full customization and user permissions.
• Commitment: no annual up-front commitment.
• Onboarding: kickstarter packages are available for implementation, migration and training. Prices are on request.

Prices checked on 6 October 2026.

Strengths

• One price covers every feature: no module tiers or upgrade ladder.
• UK data hosting: the company states all data stays in UK data centres.
• Several modules in one plan: helpdesk, projects, order management and email marketing.
• Nightly backups: kept for 7 days, with a weekly snapshot kept for 26 weeks.
• 2 TB file storage included.

What to consider

• £44 per user is the only price. There is no cheaper plan for light users.
• VAT is added on top of the price.
• Implementation and training are extra.
• The homepage shows a Xero sync, and the pricing page does not list other named integrations.
• The product is positioned for UK companies, with UK-hosted data and UK support.

Bottom line

Shortlist OpenCRM if you are a UK business that wants CRM, helpdesk and projects in one tool with UK hosting. Before buying, check whether the £44 per user price still works at your full headcount, including VAT and onboarding.