Seven CRMs with a free plan for 2027, checked on 11 November 2026: the exact user and record caps of each free plan and what three users cost on the first paid step.
HubSpot is a CRM platform with Sales, Marketing, Service, Content and Data hubs on one contact database. It fits SMB and mid-market teams that want a free CRM to start and paid hubs later.
Visit HubSpot CRM →
CRM that logs email, calendar and call data automatically and adds AI agents, workflows and reporting. Built for startups and revenue teams.
Try Attio →Try Attio: weekcrm.com/go/attio · 10% discount on any plan (affiliate link)
Cloud sales CRM with lead and deal tracking, multiple pipelines, workflow automation and Zia AI. Free for up to 3 users; paid plans from $14 per user a month.
Visit Zoho CRM →
CRM with sales, marketing and help desk modules and an open-source core, sold as cloud plans. For small and mid-size businesses that want one customer record across teams.
Visit Vtiger CRM →
Bitrix24 combines CRM, tasks and projects, chat and video calls, HR tools and a website builder in one workspace. Paid plans are flat-rate per organisation with a user cap, starting at $49 a month for 5 users.
Visit Bitrix24 →
Contact-focused CRM for small businesses and professional services firms. Contacts, sales pipelines, projects, tasks and 100+ integrations, with a free plan for 2 users.
Try Capsule CRM →Try Capsule CRM: weekcrm.com/go/capsule (affiliate link)
CRM that runs inside Microsoft Outlook, with contacts, sales and project modules, a free plan and AI email features. Also available in Microsoft Teams, web and mobile.
Try eWay-CRM →Try eWay-CRM: weekcrm.com/go/eway-crm (affiliate link)
We compared list prices, plan limits and free-plan caps on each vendor's own pages on 11 November 2026. We kept CRMs whose free plan has no stated end date. We dropped folk, because it offers a two-week trial and no free plan. We have not run the seven side by side, so this page makes no hands-on claims.
Attio, Capsule and eWay-CRM have affiliate links on this site. The numbers below come from the vendors' pages, and each vendor gets the same level of detail.
Wider lists: best CRM software, best open source CRM.
Prices checked on 11 November 2026. Paid prices are per month on annual billing, except where noted.
| CRM | Users | Contacts or records | Pipelines | First paid step, 3 users |
|---|---|---|---|---|
| Vtiger | 10 | 3,000 records | not stated | Growth $36 |
| Attio | 3 | 50,000 records | 3 objects | Plus $110 |
| Zoho CRM | 3 | not stated | multiple from Standard | Standard $42 |
| HubSpot | 2 | 1,000 contacts | not stated | Starter $60 monthly, $21 on the $7 first-term rate |
| Capsule | 2 | 250 contacts | 1 | Starter $54 |
| Bitrix24 | 1-2 | not stated | listed from Basic | Basic $49 flat, up to 5 users |
| eWay-CRM | unlimited | 200 MB storage | Sales module has a free level | Contacts Lite $54 |
On Zoho CRM, Vtiger, Attio and eWay-CRM, 3 users fit the free plan, so the paid column applies once you add a fourth user or need a paid feature.
User caps. HubSpot and Capsule stop at 2 users, Attio Plus at 10, Vtiger Growth at 15 users and 100,000 records.
Record caps. One imported list passes Capsule's 250 contacts or Vtiger's 3,000 records.
Paid features. Zoho CRM needs Standard for multiple pipelines. Capsule needs Growth at $36 a user for automations. eWay-CRM needs Standard at $24 a user for automatic email saving and API access.
Onboarding. HubSpot charges $1,500 on Professional. The other six list no mandatory fee.
Pick two finalists. Import 200 contacts and 20 deals into each and run both for two weeks. Note which cap you reach first: users, records or a paid feature. If you reach one in the first month, compare the price of the first paid step.