CRM Picks

Best CRM with Power Dialer (2026)

By WeekCRM editorial team · · Editorial policy & disclosures

The best CRMs with a built-in power dialer in 2026 — native auto-dialing, call recording, and local presence so high-volume reps spend more time talking and less time dialing. No bolt-on Twilio setup required.

#1

Close

CRM · Solo $9, Essentials $35, Growth $99, Scale $139 per user/mo (monthly billing; annual is discounted); calls and SMS billed by usage

Sales CRM for outbound teams with a built-in dialer, SMS, email and an AI agent called Chloe. Plans run $9 to $139 per user per month; the site lists 11,500+ teams.

Try Close →

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#2

Salesmate

CRM · Basic $23/user/mo, Pro $39, Business $63; Enterprise custom; 15-day trial

CRM with pipeline management, marketing automation, ticketing and AI agents in one platform. Serves 8,500+ businesses and lists 700+ integrations.

Visit Salesmate →
#3

Freshsales

CRM · Growth $9/user/mo, Pro $39, Enterprise $59 (annual); 21-day trial

Sales CRM from Freshworks with lead scoring, deal pipelines, built-in phone and email, and the Freddy AI assistant. Built for startups and mid-sized sales teams.

Visit Freshsales →
#4

Kommo

CRM · Base $25/user/mo, Advanced $35/user/mo, Pro $45/user/mo on the 6-month minimum term ($20.84, $29.17, $37.50 on a 1-year term); Enterprise custom; 14-day trial

Kommo is a messenger-based CRM that puts WhatsApp, Instagram and other chats into a sales pipeline, with salesbots and AI agents. Priced per user with a 6-month minimum.

Visit Kommo →
#5

Pipedrive

CRM · Lite $14/user/mo, Growth $39, Premium $59, Ultimate $79 (annual); 14-day free trial

Sales CRM built around a Kanban-style pipeline, with workflow automation, email and calendar sync, and a marketplace of 500+ integrations. Aimed at small sales teams.

Try Pipedrive →

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How we picked

A power dialer only earns its keep when it's native to the CRM. The whole value is that every call, recording, and disposition logs itself against the right contact and deal — no copy-paste between a standalone dialer and your pipeline. We prioritized CRMs with calling built directly into the platform, ranked by dialer sophistication (power vs. predictive), call volume they're designed for, and how cleanly call activity flows into the rest of the workflow.

What to consider

  • Dedicated high-volume outbound team → Close. The benchmark: native power dialer (Professional) at up to 4x manual speed, predictive dialer (Business) that connects reps only on a human answer, plus call coaching. Built end-to-end for reps who live on the phone.
  • Value-focused team that also texts → Salesmate. Native calling and SMS in one platform from $23/user/month, with AI call transcription and summaries.
  • Want AI on every call at a low price → Freshsales. Freddy AI for scoring and insights, native calling, and a free plan to start — strong price-to-capability.
  • Messenger-first team adding voice → Kommo. Best when your pipeline lives in WhatsApp and DMs but you still want calling in the mix; calling comes via integration rather than a native predictive dialer.
  • Pipeline CRM that needs calling → Pipedrive. The cleanest visual pipeline with in-app calling and a deep Aircall integration when you outgrow the basics.

Pricing snapshot

Calling tiers vary widely. Close's dialers live on its higher plans ($99 Professional for power, $129 Business for predictive). Salesmate starts at $23/user/month, Freshsales offers a free plan and paid tiers from $9/user/month, and Pipedrive starts at $14/user/month. Budget separately for telephony minutes and numbers — most vendors bill call usage on top of the seat price.

Bottom line

If outbound calling is the core of your day, Close is the default — its native power and predictive dialers are the most mature in this list and built for exactly this. If you want native calling without Close's price, Salesmate and Freshsales both deliver. Pick by call volume: high-velocity teams need a true power or predictive dialer; lower-volume teams are fine with Pipedrive's in-app calling. Then run a real day of dials through the trial and watch your connect-to-talk time.

Frequently asked questions

What is the difference between a power dialer and a predictive dialer?
A power dialer dials one number at a time automatically from a list — the rep is always on the line, so there's no awkward connect delay, just faster cadence. A predictive dialer dials several numbers at once and routes only answered calls to a rep, maximizing talk time for large teams but risking the occasional 'dropped' call. Close offers both; most teams start with a power dialer.
What is the best CRM with a built-in power dialer?
Close is the best for dedicated outbound teams — its power dialer (Professional plan) auto-dials at up to 4x manual speed and its predictive dialer (Business plan) connects reps only on a human answer, all native with no third-party Twilio setup. Salesmate and Freshsales are strong, lower-cost alternatives with native calling.
Do I need a separate tool like Aircall or PhoneBurner?
Not with these CRMs. The point of a built-in dialer is that calls, recordings, and dispositions log automatically against the contact and deal — no syncing between a standalone dialer and your CRM. Close, Salesmate, and Freshsales include calling natively; Pipedrive offers calling within the platform and integrates with Aircall if you want more depth.
How much does a CRM with a power dialer cost?
Close runs $19–$129/user/month, with the power dialer on Professional ($99) and predictive dialing on Business ($129). Salesmate starts at $23/user/month and Freshsales has a free plan with paid tiers from $9/user/month. Pipedrive starts at $14/user/month, with calling and add-ons raising the effective price. Calling minutes are often billed separately on top.