Salesforce adds $50 per-user plan for Agentforce Coworker

Salesforce said on November 10 that Agentforce Coworker now has a flat rate of $50 per user per month, based on global pricing. The rate helps companies predict AI adoption costs. Salesforce also plans to expand Coworker to Microsoft Teams, Microsoft 365, Google Workspace and dedicated iOS, Mac and Windows apps.

Coworker can be activated from the settings menu without a separate setup. It uses Salesforce data such as customer management and service histories, plus external data supported through Data 360. It follows company-defined data access permissions and sharing rules.

Salesforce plans to launch the MS Teams integration, the dedicated apps and an MCP server for connecting external AI services this month. Scheduled Jobs and Daily Digest follow in December.

What it means

If you use Salesforce Sales Cloud. Teams, Google Workspace and Microsoft 365 users can reach Coworker inside the apps they already use.

What to do. Check whether your contract covers Coworker at $50 per user per month before budgeting for it.

Watch for. The Teams integration, desktop and mobile apps and MCP server are due this month; Scheduled Jobs and Daily Digest come in December.