Gladly says Unreal Snacks went fully live on its platform in less than five weeks. Unreal had one full-time employee and rising order volume from DTC, wholesale and Amazon. Gladly says its previous CX platform did not work reliably.
In the first month, Unreal handled more than 1,100 conversations. Automation covered 20% of total contacts. Gladly's post does not include the full case study; it points readers to the comments for more.