CRMs for SaaS Companies
CRMs built for B2B SaaS — product-led growth signals, usage-based deals, and the marketing-sales handoff that defines modern SaaS revenue.
SaaS sales motions live or die on three things: clean PQL routing from in-app behavior, support for usage-based or hybrid deal structures, and a marketing-sales handoff that doesn't leak revenue at the seam. The CRMs below either solve those out of the box or integrate cleanly with the SaaS stack — Stripe, Segment, Customer.io, Slack, Linear, Intercom — that most SaaS teams already run.
Gleap
Customer Support & FeedbackAI-powered customer support and product feedback platform built for SaaS teams that want to close the loop between support and product development.
Intercom
Customer SupportAI-first customer service platform combining live chat, ticketing, and an autonomous AI agent. Built for software companies that want fast, modern support across web, mobile, and messaging channels.
TeamSupport
Customer SupportB2B customer support platform with account-level tracking and a Customer Distress Index to help tech companies identify and retain at-risk clients.