How we picked
Martial arts schools grow on trial offers and survive on retention. A six-week intro special fills the mat, but the school only wins if those trials convert to memberships and those members keep showing up. The CRM's job is to never drop a trial lead, automate the nudge from trial to signed membership, bill families on autopay, and flag at-risk members before they ghost. Belt progression and attendance are great triggers for automated, personal-feeling touches.
What to consider
- All-in-one for a single school → vcita. Booking, household billing, reminders, and a member CRM in one place.
- Trial-to-membership automation → Keap. The best conversion sequences and at-risk win-back campaigns.
- Reviews + member messaging → Thryv. Pulls in Google reviews and runs two-way SMS with members.
- Lead pipeline you can see → Pipedrive. Intro inquiry → trial booked → trial attended → enrolled.
- Start free → HubSpot. Unlimited members and parents on the free tier while you grow.
Pricing snapshot
School-appropriate plans run $0–$60/month for a single location. HubSpot starts free; vcita, Keap, and Thryv sit in the $30–$60 range with messaging and billing bundled, usually replacing a separate email/SMS subscription.
Trial advice
Test the at-risk member flow, not just lead capture. Build one automation: "no check-in for 14 days → send the head instructor a personal message." Run it for two weeks against your current roster. A CRM that surfaces three quietly-drifting members before they cancel earns its keep faster than any new-lead feature.