ServiceNow is adding agentic capabilities for continuous control monitoring to Integrated Risk Management (IRM). Agents watch connected systems for control drift and failure around the clock, instead of testing controls on an audit cycle.
When a control fails, an agent flags what is broken along with the context behind it. It then opens a ticket with a fix and verifies that fix, always within the customer's defined policy, according to the post. The record closes itself once the fix is verified.
The post does not give a release date, plan availability or pricing.