HighLevel lets workflows show WhatsApp's "typing..." bubble to customers. Add the typing indicator action to any workflow triggered by an incoming WhatsApp message, then place it before the step that sends the reply.

The indicator appears only where the action sits in the workflow. It disappears when the reply arrives or after 25 seconds, whichever comes first.

Showing the indicator also marks the customer's message as read, with blue ticks. Because teams place the action themselves, read receipts are not sent automatically.

Place it before an AI agent reply, a lookup or a wait step. Do not add it to workflows that send no reply, because the customer would see "typing..." with nothing following.