Less Annoying CRM lets users pin any note on a contact or company. A pinned note stays at the top of the record, right under Attached items, as new history is added. It keeps its place in the history with a small tag marking it as pinned.
Users can pin several notes on one record. Notes saved inside a pipeline item cannot be pinned. Pinned notes are visible to everyone who shares the CRM.
To pin a note, hover over it in the history and select Pin to top of page. Each pinned note shows who wrote it and when. To edit or unpin it, hover over it at the top of the page.