Less Annoying CRM now lets admins add custom Email, Phone, Address and Website fields to contacts and companies. Until now, each record came with one of each. Each new field gets its own name, such as "Spouse phone" or "Billing email."
Two settings control each custom field. Allow multiple lets one field hold several entries. Types adds labels such as Work, Personal or Other, and admins can add their own labels and reorder them.
Field sections group related fields under one heading. A section can collapse when all its fields are empty, so it only appears on records where it is filled in.
The Create field window has also changed. Field type now comes first, and settings such as Required are on/off toggles.
To create a field, go to Settings, then Customize your CRM under Admin settings, choose Contacts or Companies, and click Create new custom field.