Vendasta will make Partner Center support requests the main way partners contact its support team from Monday, Nov 2, 2026. New requests open on the Partner Center tickets page, where partners can link the account and product at submission. Partners can also see every open request and its status in one place. Vendasta says its support inbox gets thousands of emails a week, and only about a quarter are real requests.
From November 2, emails to support@vendasta.com will no longer open a request. Those emails will point senders to Support requests instead. Partners need a Partner Center login. Requests already open are unchanged until November 2, and replies can still go by email or through Support requests.
Partners can try the feature now at partners.vendasta.com/crm/tickets. Select the help icon, then My tickets, then Create ticket.