Intercom announced Fin for Sales, expanding its Fin Customer Agent into the sales portion of the customer lifecycle. Unveiled at the company's Pioneer event, Fin for Sales positions the AI agent at the start of the customer journey, moving beyond its existing support-focused role. The launch reflects Intercom's broader strategy of building a single AI-powered Customer Agent that operates across the entire customer lifecycle — from initial sales engagement through ongoing support. Specific pricing and availability details were not disclosed at the time of the announcement.