Intercom has introduced Fin for Ecommerce, an AI agent designed to assist online shoppers throughout the purchasing journey, from browsing to checkout. The product extends Intercom's Fin AI agent into a dedicated ecommerce role, positioning it as a customer-facing agent that can guide buyers, answer product questions, and help complete transactions. The launch targets ecommerce businesses looking to improve conversion rates and customer experience through automated, conversational support. Specific pricing and availability details were not disclosed at launch.