CRM Picks

Best Insightly Alternatives (2026)

By WeekCRM editorial team · · Editorial policy & disclosures

Insightly pairs a sales CRM with native project management for service businesses, but pricing jumps, dated UX, and a project module that stops short of full delivery push teams to look around. Five alternatives that combine CRM with getting work done.

#1

Teamleader

CRM · Focus SMART from €37.50/user/mo (excl. VAT); GROW and FLOW tiers priced per user on the pricing page

Teamleader Focus is a Belgian CRM, invoicing, quotes and project tool for European SMEs. Teamleader Orbit serves agencies with 20+ staff.

Visit Teamleader →
#2

Vtiger CRM

CRM · Free for up to 10 users (One Pilot); Growth $12/user/mo, Professional $30, Enterprise $42, AI $50 (annual)

CRM with sales, marketing and help desk modules and an open-source core, sold as cloud plans. For small and mid-size businesses that want one customer record across teams.

Visit Vtiger CRM →
#3

Zoho CRM

CRM · Free for 3 users; Standard $14, Professional $23, Enterprise $40 per user/mo (annual); Ultimate also offered, USD price not confirmed

Cloud sales CRM with lead and deal tracking, multiple pipelines, workflow automation and Zia AI. Free for up to 3 users; paid plans from $14 per user a month.

Visit Zoho CRM →
#4

Scoro

CRM · From $17/user/mo (5-user minimum); Time-billing $17, Projects & Resources $29, Quote to Cash $29, End-to-End $57; 14-day trial

Work management and professional services platform that combines projects, resource planning, quoting, time tracking and invoicing. Sold as modular apps from $17 per user.

Visit Scoro →
#5

Bitrix24

CRM · Free plan; Basic $49/mo (5 users), Standard $99/mo (50 users), Professional $199/mo (100 users), Enterprise from $399/mo (annual); Vibe+ line $59, $120, $240 and from $480/mo annual on a launch offer to 10 Dec 2026

Bitrix24 combines CRM, tasks and projects, chat and video calls, HR tools and a website builder in one workspace. Paid plans are flat-rate per organisation with a user cap, starting at $49 a month for 5 users.

Visit Bitrix24 →

Why switch from Insightly

Insightly carved out a smart niche: an SMB CRM with native project management, so a service business can win a deal and then deliver on it without changing tools. For consultancies and professional-services firms, that sell-and-deliver loop is the appeal, and the free-for-two-users entry point lowers the barrier. The strain comes as you scale. Pricing climbs steeply from the $29/user/month Plus tier to $49 and $99 plans, the interface feels dated against newer competitors, and the project side handles tasks but lacks the time tracking, resource planning, and invoicing that a real delivery business eventually needs.

You should leave Insightly if the per-seat cost has jumped past what the product delivers, if the project module can't keep up with how you actually run engagements, or if you want a more modern, more configurable platform. Teams that should stay are small service shops whose projects really are just task lists attached to deals, and who are still inside the lower tiers.

What to look for in an Insightly alternative

  • Best all-in-one for service firms → Teamleader. CRM, project management, and invoicing in one product built for agencies and consultants, from €37/month. The natural swap when you want the whole sell-deliver-bill cycle in one place.
  • Best for breadth → Vtiger CRM. Combines sales, marketing, and help desk in a single platform from $12/user/month, with a free open-source edition. The move for teams that want Insightly-style all-in-one without the price jumps.
  • Best for sales depth plus projects → Zoho CRM. Deeper pipeline management, automation, and Zia AI from $14–$52/user/month, free for three users — and Zoho Projects plugs into the same ecosystem. The pick when the CRM side needs to grow up.
  • Best for true PSA → Scoro. Full professional-services automation — projects, resourcing, time tracking, and invoicing — from $19.90/user/month. The upgrade for agencies whose delivery is too complex for task lists.
  • Best feature-dense free option → Bitrix24. CRM, project management, and team collaboration in one platform with a free plan and paid tiers from a flat $49/month for unlimited users. The move when budget is tight but you still want CRM plus delivery.

Pricing snapshot

Insightly runs free for two users, then $29, $49, and $99/user/month — and the useful tiers sit at the top of that range. The alternatives are mostly cheaper or more flexible: Vtiger from $12 (free open-source edition), Zoho CRM from $14 (free for three users), Scoro from $19.90, Teamleader from €37/month, and Bitrix24 with a free plan plus a flat $49/month for unlimited users. The flat-rate options (Bitrix24, and Teamleader's bundled model) get especially attractive as headcount grows, since you're not paying per seat for the delivery side. Match the tool to where Insightly broke for you — if it was the projects, go Scoro or Teamleader; if it was the CRM, go Zoho or Vtiger — then run your real workflow through it before renewal.

Frequently asked questions

Why look for an Insightly alternative?
Insightly's selling point is CRM plus project management in one tool, but teams outgrow it: the jump from the Plus to Professional and Enterprise tiers gets expensive fast, the interface feels dated next to newer rivals, and the project module handles task tracking but stops short of the time tracking, resourcing, and invoicing a real services business needs. Most leave when delivery outgrows what Insightly's projects can do.
What's the most Insightly-like alternative?
Teamleader. Like Insightly, it puts CRM and project management in one product, but it goes further by adding quoting and invoicing, so the whole sell-then-deliver-then-bill cycle lives in one tool. For agencies and consultancies, it's the natural step up from Insightly's CRM-plus-tasks model.
Which alternative is best for a true professional-services workflow?
Scoro. Where Insightly tracks projects loosely, Scoro is a full professional-services automation platform — project management, resource planning, time tracking, and invoicing in one system. It's the pick for agencies and consultancies whose delivery is complex enough that task lists aren't enough.
Is there a free or cheaper Insightly alternative?
Yes. Bitrix24 has a genuinely free plan and paid plans from a flat $49/month for unlimited users, and Vtiger starts at $12/user/month with a free open-source edition. Zoho CRM is free for up to three users and $14/user/month after. All three undercut Insightly's Professional and Enterprise tiers while still combining CRM with project or work management.