Salesforce has signed a definitive agreement to acquire Braze, a customer engagement platform, for about $5.66 billion in enterprise value. Braze holders will receive $47.50 in cash per Class A share.
Braze sends personalized messages across mobile apps, websites, email, SMS and WhatsApp based on live customer behavior. Its BrazeAI feature adds AI-driven optimization of content, offers, channels and timing.
Salesforce expects Braze to strengthen Marketing Cloud's cross-channel personalization within Customer 360. The deal has not closed yet, and the source gives no closing date.
