Syncro Pricing Explained (2026)
Syncro charges per technician with unlimited endpoints — the opposite of where most of the RMM market is heading, and the reason it is either very cheap or very expensive for your MSP.
| Plan | Price | Billing | What you get |
|---|---|---|---|
| Core | $129/user/mo | billed annually; $159/user/mo monthly. Unlimited endpoints | Full RMM with unlimited managed endpoints, automated patch management, custom alerts, scripting engine, policy inheritance, PSA with helpdesk, ticketing, estimates, invoicing, recurring billing, branded client portal, inventory, live chat, Splashtop remote access |
| Team | $179/user/mo | billed annually; $209/user/mo monthly. Unlimited endpoints | Everything in Core plus network discovery, asset warranty tracking, remote session recording, real-time ticket automation, live metrics dashboard, and full Microsoft 365 security management with Entra ID sync, CIS baselines, posture scoring and branded assessment reports |
| Enterprise / Custom | Contact sales | multi-year terms, PO billing, volume pricing | Negotiated pricing and terms for larger MSPs, including purchase-order billing and multi-year commitments |
| Microsoft 365 Cloud Backup add-on | $1.90/user/mo | per protected Microsoft 365 user, on top of the plan | Backup for Exchange, SharePoint, OneDrive and Teams data |
Per technician, unlimited endpoints
Syncro's pricing rests on one decision: you pay per technician, and you manage as many endpoints as you like. $129 per technician per month on Core with annual billing, $179 on Team.
Most of the RMM market has moved the other way. NinjaOne, Atera's higher tiers and now SuperOps all price per device in some form. Syncro's model is increasingly the outlier, and that makes it either the cheapest option on your shortlist or an expensive one, depending entirely on how your MSP is shaped.
Run your ratio before anything else
The number that decides this is endpoints per technician.
| MSP profile | Endpoints | Techs | Syncro Core (annual) | Cost per endpoint |
|---|---|---|---|---|
| Lean, high automation | 800 | 2 | $258/mo | $0.32 |
| Balanced | 500 | 4 | $516/mo | $1.03 |
| Service-heavy | 300 | 6 | $774/mo | $2.58 |
| Growing fast | 1,500 | 3 | $387/mo | $0.26 |
The first and last rows are why lean MSPs love Syncro. At 800 endpoints across two technicians, the effective cost is 32 cents per device — a fraction of what any per-endpoint platform charges. At 1,500 endpoints across three technicians it drops to 26 cents.
The third row is the warning. A service-heavy MSP with more hands than devices pays $2.58 per endpoint, at which point per-endpoint competitors are cheaper and Syncro's model is working against you.
The strategic implication is worth naming: Syncro's pricing rewards automation and penalises headcount. An MSP that grows by adding engineers sees its bill rise linearly. An MSP that grows by scripting and templating sees its bill stay flat while its book doubles. That is a good incentive to be aligned with, and it is not neutral.
The bundle is the value case
Core includes both halves of the stack. RMM: unlimited endpoints, automated patching, custom alerting, a scripting engine, policy inheritance. PSA: helpdesk, ticketing, estimates, invoicing, recurring billing automation, a branded client portal, inventory, live chat. Plus Splashtop remote access.
For an MSP currently running an RMM subscription, a separate PSA, and a remote access tool, the consolidation argument usually decides the purchase before the per-seat rate does. Three vendors, three renewals and two integrations collapse into one.
The caveat is timing. If you are mid-contract on a remote access product, you will pay for Splashtop and that tool simultaneously until the renewal lapses. Sequence the migration around renewal dates rather than the other way round.
What Team actually buys
The $50 difference between Core and Team is mostly one thing: Microsoft 365 security management. Entra ID sync, CIS baselines, security posture scoring, and branded assessment reports.
That is a productisable capability. MSPs selling security assessments as a paid engagement can bill a single client report for more than the monthly upgrade costs across the whole team. If M365 security is part of your service catalogue, Team pays for itself immediately; if it is not, the other Team features — network discovery, warranty tracking, session recording, live metrics — are conveniences rather than revenue.
The add-on that scales with your clients
Microsoft 365 cloud backup is $1.90 per protected Microsoft 365 user, covering Exchange, SharePoint, OneDrive and Teams.
Note what it scales with. Not your technicians — your clients' employees. An MSP with 2,000 protected mailboxes pays $3,800 a month for the add-on, against perhaps $516 for the platform. That is not a criticism of the price, which is competitive against standalone backup vendors, but it completely reshapes the invoice and should be modelled separately from the platform decision.
The upside is that it is straightforwardly resellable at a margin, and having it in the same console removes a vendor.
What it costs to commit
| Technicians | Core annual | Core monthly | Team annual | Team monthly |
|---|---|---|---|---|
| 2 | $258/mo | $318/mo | $358/mo | $418/mo |
| 5 | $645/mo | $795/mo | $895/mo | $1,045/mo |
| 10 | $1,290/mo | $1,590/mo | $1,790/mo | $2,090/mo |
The monthly premium is 23% on Core and 17% on Team — worth taking annually once you are past the 14-day trial. Larger MSPs should ask about the custom tier, which brings volume pricing, purchase-order billing and multi-year terms.
Who should buy it
Small to mid-sized MSPs with a high endpoint-to-technician ratio who want RMM and PSA from one vendor. Lean, automation-minded shops get the best economics in the category here, and the unlimited endpoint model means growth in devices is free.
It suits badly the service-heavy MSP with more engineers than devices, where per-endpoint pricing would cost less, and any MSP whose growth plan is primarily headcount. Check syncromsp.com for current rates before budgeting.
What the pricing page doesn't show
- Microsoft 365 backup is priced per protected end user, not per technician. An MSP protecting 2,000 client mailboxes pays $3,800/month for the add-on — potentially more than the platform itself.
- Monthly billing costs 23% more on Core and 17% more on Team ($159 and $209 against $129 and $179). On a five-technician Core account that gap is $1,800 a year.
- The Microsoft 365 security management suite — Entra ID sync, CIS baselines, posture scoring — is Team-tier only. MSPs selling M365 security as a service are $179 customers, not $129 ones.
- Per-technician pricing means the cost per endpoint falls as you grow but the cost per technician never does. An MSP that hires rather than automates sees its bill rise in a way per-endpoint competitors would not.
- Splashtop remote access is bundled, which is genuinely valuable — but MSPs already carrying a separate remote access contract are paying for it twice until that renewal lapses.