Simply CRM Pricing Explained (2026)
Simply CRM lists $15, $22 and $41 per user per month — all billed annually, with a 30-day trial and helpdesk, projects and invoicing in the middle tier.
| Plan | Price | Billing | What you get |
|---|---|---|---|
| Starter | $15/user/mo | billed annually; 30-day free trial, no credit card | Dashboards, lead management, contact and organisation management, opportunities and deals, visual pipeline, mobile app, 24/7 support |
| Professional | $22/user/mo | billed annually; 30-day free trial, no credit card | Everything in Starter plus invoices and quotes, sales orders, products and services, price books, service contracts, purchase orders, vendor management, campaigns, projects, webforms, helpdesk and support tickets, FAQs, full reporting, advanced permissions, email integration, automation and workflows |
| Enterprise | $41/user/mo | billed annually; 30-day free trial, no credit card | Everything in Professional plus behaviour prediction (AI), custom buttons and layouts, ERP integrations, VOIP telephony and API integrations |
| Custom Build | Quoted | scoped to requirements | Fully custom modules or integrations built to specification |
A suite priced like a sales tool
Simply CRM's three tiers — $15, $22 and $41 per user per month — read like ordinary CRM pricing. The feature distribution does not.
At $22, Professional includes invoices and quotes, sales orders, purchase orders, products and price books, service contracts, vendor management, project tracking, campaigns, webforms, and a complete helpdesk with tickets and FAQs. That is not a sales CRM feature list. That is a small-business operations suite, priced where most vendors sell pipeline management alone.
This single fact drives the entire evaluation. Comparing Simply CRM's $22 tier against Pipedrive or Copper at similar rates misses what is actually on offer, because those products do sales and stop. The fair comparison is against Zoho One or an Odoo deployment — and against those, $22 is a considered price rather than a bargain.
Starter is the odd one out
At $15, Starter gives you dashboards, lead and contact management, opportunities, a visual pipeline, the mobile app and 24/7 support. It is a clean, functional sales tracker.
It is also disconnected from the reason to choose this vendor. None of the breadth is there — no invoicing, no projects, no helpdesk, no automation, no full reporting, no email integration. A team buying Starter is buying a mid-tier competitor's product at a mid-tier competitor's price, from a smaller vendor.
The $7 step to Professional is a 47% increase and buys perhaps fifteen distinct capability areas. It is the least difficult upgrade decision on this page, and most buyers should treat $22 as the real entry price.
| Tier | Annual per user | 5-user team/year | What it is |
|---|---|---|---|
| Starter | $15 | $900 | Sales tracker |
| Professional | $22 | $1,320 | Operations suite |
| Enterprise | $41 | $2,460 | Suite + integrations |
Enterprise is an integration gate
The jump from $22 to $41 is 86%, and it is worth understanding what actually triggers it.
Enterprise bundles five things: AI behaviour prediction, custom buttons and layouts, ERP integrations, VOIP telephony, and API integrations.
That last item is the one that matters. API access sitting in the top tier means any programmatic connection — a custom sync, an internal tool, a service that lacks a native connector — forces an 86% price increase. This is a common vendor tactic and it is worth planning around rather than discovering: map your integration requirements before choosing a tier, because this gate is not about company size and will not care that you are three people.
The bundling is also blunt. A team that wants only telephony pays for AI prediction and ERP connectors it will never touch. There is no à la carte path, and no middle option between $22 and $41.
Terms and the trial
Every published rate is billed annually, with no monthly alternative advertised. A five-person Professional deployment is therefore a $1,320 up-front commitment rather than a $110 monthly subscription — a meaningful difference for a small business, and one that makes the evaluation period more important than usual.
Fortunately the trial is 30 days with no credit card required, twice the category norm. Given how much surface area Professional covers, that length is not generosity so much as necessity: two weeks is genuinely insufficient to test invoicing, project tracking and a helpdesk alongside the core CRM. Load real data and exercise all of it.
Storage limits are not published at any tier, which is a gap worth closing in writing before migrating a document-heavy business onto the platform.
Who should and should not buy this
Simply CRM fits small businesses that want one system for selling, invoicing, delivering and supporting — agencies, distributors, service companies of roughly three to thirty people currently juggling a CRM, an invoicing tool and a shared support inbox. At $22 per user, replacing three subscriptions with one is straightforward value, and the 30-day trial makes it cheap to test the claim.
It fits badly for two groups. Teams that want sales execution only will find better-designed pipeline tools at the same price from larger vendors with deeper integration ecosystems. And teams with real integration requirements should budget $41 from the outset, because API access is not negotiable below Enterprise — which changes the comparison considerably.
Confirm current rates and storage limits at simply-crm.com/price before committing to an annual term.
What the pricing page doesn't show
- All published pricing is billed annually. No monthly option is advertised, so a five-person Professional deployment is a $1,320 commitment up front rather than $110 a month.
- API access is an Enterprise feature at $41 — nearly double Professional. Any integration you intend to build yourself, or any tool that connects over API rather than through a native connector, forces the top tier regardless of team size.
- Email integration and workflow automation start at Professional. Starter's $15 covers pipeline and contacts only, so the first tier that automates anything is 47% more expensive.
- Enterprise bundles four unrelated capabilities — AI prediction, custom layouts, ERP integration, VOIP and API. Teams that need only one of them pay for all four, and there is no à la carte option.
- Storage limits are not published at any tier. For a CRM carrying invoices, quotes and project documents, that is worth confirming in writing before migrating.