HighLevel has launched Social Intelligence in limited beta for selected users. Teams find it under Marketing, then Social Planner, then Social Intelligence.
The Overview tab gives a 7-day snapshot of brand mentions, industry trends and AI summaries. It also compares share of conversation against up to 3 competitors. Users can search brands, keywords, hashtags or topics to see mention volume, sentiment and posting times.
Saving a search as a topic unlocks 7, 15 or 30-day history and monitoring. Each topic supports up to 3 alerts, sent daily or weekly by email. Each location gets 100 searches and up to 50 active topics for the whole beta. Existing Social Listening now sits under the Trends tab.