HighLevel added 16 Reputation widgets to Location Dashboards. Users can track review requests, customer reviews and review responses without leaving the Dashboard.
The widgets cover three areas. Request widgets show requests sent, requests by channel, requests by status and request trends. Review widgets show total reviews, reviews by rating, source and sentiment, plus average rating. Response widgets show response rate, average response time and AI versus manual responses.
Users can add widgets from the Reputation category and resize or rearrange them. Quick filters cover date range, rating, source/page and response status. Reputation data can sit alongside other Dashboard metrics and custom metrics.