Sprinklr made its Voice of the Customer (VOC) Agent Suite available in the Gemini Enterprise Agent Marketplace on October 22, 2026. Gemini Enterprise users can find and interact with Sprinklr AI agents from their Gemini workflows through Agent-to-Agent (A2A) connectivity.
The suite includes eight agents: Brand Health Monitoring, Crisis Monitoring, Competitive Benchmarking, Trend Forecasting, Influencer & Content Strategy, Campaign Performance, Customer Experience Analysis and General Listening. The agents analyze customer feedback from surveys, reviews, social media, support cases and news coverage.
Existing Sprinklr customers can use the full suite through their authenticated Sprinklr environments and customer data. Sprinklr says the agents return conclusions with supporting evidence. The announcement does not list pricing or plan requirements.