Pricing breakdown

Agile CRM Pricing Explained (2026)

By WeekCRM editorial team · · Editorial policy & disclosures

Agile CRM lists $8.99/user for Starter on a two-year term, $9.99 yearly and $14.99 monthly, but the 1,000-contact free tier and metered email overages decide what you actually pay each month.

Agile CRM plans and list pricing
PlanPriceBillingWhat you get
Free $0 free forever, up to 10 users 1,000 contacts and companies, deals, appointment scheduling, custom fields, 1 automation rule
Starter $8.99/mo per user on a 2-year term; $9.99 billed yearly, $14.99 billed monthly 10,000 contacts, two-way email, email tracking, canned responses, 3 integrations, 5 campaign workflows, 5 automation rules
Regular $29.99/mo per user on a 2-year term; $39.99 billed yearly, $49.99 billed monthly 50,000 contacts, telephony integration, 10 campaign workflows, mobile marketing
Enterprise $47.99/mo per user on a 2-year term; $64.99 billed yearly, $79.99 billed monthly Unlimited contacts, access controls, automated voicemails, unlimited automation rules, dedicated support

Contacts set the tier, automation caps set the frustration

Agile CRM's ladder is drawn in contact volume — 1,000 free, 10,000 on Starter, 50,000 on Regular, unlimited on Enterprise. On paper that is generous: 10,000 contacts for $9.99 a seat on yearly billing is one of the lowest capacity-per-dollar rates in the all-in-one category, cheaper per contact than EngageBay or Zoho CRM at equivalent tiers.

In practice the binding constraint for most teams is not contacts. It is the automation and workflow allowances layered on top. The free plan gives you one automation rule and one marketing workflow. Starter gives you five of each. Regular roughly doubles that. If your reason for buying an all-in-one CRM is to stop doing follow-up by hand, you will hit the workflow ceiling long before the contact ceiling, and workflow ceilings are only relieved by moving up a full tier.

There is a third meter running underneath both: email sends. Agile CRM includes an allowance and bills overflow per message at fractions of a cent. That is cheap per unit and easy to ignore, right up until you send a 40,000- contact campaign twice a month.

Free to Starter is the easy call. Starter to Regular is not.

Going from Free to Starter costs $9.99 a seat on yearly billing and buys ten times the contacts, two-way email sync, email tracking and several more workflows. For any team doing outbound at all, that is the least controversial upgrade in this directory. Do it as soon as the free plan's single automation rule starts to chafe.

Starter to Regular is a different conversation. On yearly billing it is $9.99 to $39.99, a fourfold increase; on the two-year term it is 3.3x. Justify it on two things only: you have crossed 10,000 contacts, or you want telephony inside the CRM so calls log themselves. If neither applies, the extra workflows are not worth $30 per user per month — you can achieve more with a $20/month automation tool wired into Starter's integrations.

Enterprise at $64.99 yearly ($47.99 on two years) is mostly about governance: access controls, unlimited automation, automated voicemails, unlimited contacts. That is a plausible package for a 20-person sales floor. It is not a plausible package for a five-person team who just want better reporting, because reporting is not what improves at this tier.

The billing term changes the price by two-thirds

The rates Agile CRM promotes — $8.99 / $29.99 / $47.99 — are its two-year rates. The pricing page tooltips list the other terms:

Plan 2 years Yearly Monthly
Starter $8.99 $9.99 $14.99
Regular $29.99 $39.99 $49.99
Enterprise $47.99 $64.99 $79.99

All figures per user per month. A 10-person team on Starter pays $99.90 a month on yearly billing and $149.90 on monthly. Moving from yearly to two years saves $1 per user on Starter but $10 on Regular and $17 on Enterprise, so the long commitment matters more the higher the tier.

The practical advice: get the term in writing before you pay, and ask what the rate is at renewal.

Who it fits

It fits a budget-constrained team under about 25 people who want sales, marketing email and light ticketing in one login and are genuinely more sensitive to price than to polish. At $9.99 a seat on yearly billing with 10,000 contacts, very little competes on raw cost.

It punishes two groups. Anyone who needs to evaluate a paid feature before buying — with no trial on paid tiers, you are committing on faith. And anyone whose business depends on email deliverability at volume, where Agile CRM has a documented weak record and a metered send model that makes testing at scale cost real money.

Where these numbers come from

Agile CRM's site returns a 403 to automated requests, so on 7 October 2026 we read the pricing page in a browser. The two-year rates match what the page showed in July; the yearly and monthly rates were not on the July page. Email overage pricing was last checked in July 2026 against third-party sources. agilecrm.com/pricing is the authority — open it in a browser and confirm before you commit budget.

What the pricing page doesn't show

  • The $8.99 figure is the two-year rate. Starter costs $9.99 per user billed yearly and $14.99 billed monthly, 67% above the headline. Regular runs $29.99 / $39.99 / $49.99 and Enterprise $47.99 / $64.99 / $79.99 across the same three terms.
  • Email sending is metered on top of the subscription. Beyond the included allowance, additional sends are billed per email — around $0.004 each for the first tranche — which turns a large newsletter list into a variable cost.
  • Multiple reviewers report no free trial on paid tiers. The free plan is the trial, so you cannot test Regular's telephony or Enterprise's access controls before paying.
  • Automation rules and campaign workflows are hard-capped per tier — 1 on Free, 5 on Starter. Teams building even modest lifecycle marketing hit this ceiling well before the contact ceiling.
  • Integrations are counted, not unlimited. Starter allows a small fixed number, so a stack with a payment tool, a calendar, a support desk and a form builder can exhaust the allowance on the cheapest paid plan.

Frequently asked questions

Is Agile CRM's free plan actually usable?
For a small team, yes. Ten users and 1,000 contacts with deals, contact management and appointment scheduling is a genuine working CRM. The severe limit is automation: one rule and one marketing workflow, which rules out any real nurture sequence. The free plan also lacks two-way email integration.
What does Agile CRM cost per user?
Per user per month: Starter is $8.99 on a two-year term, $9.99 billed yearly and $14.99 billed monthly. Regular is $29.99, $39.99 and $49.99. Enterprise is $47.99, $64.99 and $79.99. The headline numbers on the page are the two-year rates.
Why is Regular more than three times the price of Starter?
Contact capacity goes from 10,000 to 50,000, telephony integration is added, and automation allowances roughly double. On yearly billing the gap is $9.99 against $39.99, four times the price. If you do not need in-app calling and you are under 10,000 contacts, Starter genuinely covers the job.
Are there extra costs beyond the subscription?
Yes — email volume. Agile CRM includes a monthly email allowance and bills additional sends per email at fractions of a cent. If you run large campaigns, model your list size and send frequency, not just your seat count.
Does Agile CRM offer a free trial of paid plans?
Multiple third-party reviews say no. The free tier is intended as the evaluation path, which means features exclusive to Regular and Enterprise cannot be tested before purchase. Confirm directly with Agile CRM if this matters to you.
How does it compare on price to EngageBay?
Starter at $8.99 on a two-year term undercuts EngageBay's Basic at $14.99, and Agile's free tier holds 1,000 contacts against EngageBay's 250. On monthly billing Starter is also $14.99. Agile's automation caps are tighter, so the cheaper entry point costs you flexibility rather than capacity.