Front now lets teams manage AI agents alongside human colleagues. It also adds an Accounts view and Copilot routines. Front says all of it is live today.
Front treats Front Autopilot agents and external agents like team members. Teams can assign ownership, share context and control agents from one place. Compass, Front's AI agent performance tool, scores every reply and reports quality and sentiment. It also shows where each agent can improve.
The new Accounts experience shows a team's book of business and lets users drill into account activity. Copilot routines send churn risks, meeting briefs and other updates to the user's inbox.
The post does not name plans, pricing or regions. Admins should check availability for their plan with Front.
Source: linkedin.com