Pylon shipped 63 updates last week, according to its LinkedIn changelog post. Triggers can now send alerts and incidents through incident.io. Triggers can also fire when a meeting transcript has been ingested.
AI Reports can now be created and scheduled through the Automations builder. Macros now have separate view and edit permissions, so team members can use macros without changing them. Organizations can set automatic retention periods for call recordings.
Admins can also export all data held about one caller, including audio, transcripts, summaries and call records, for privacy compliance. The post lists 46 more updates without details.