Vendasta now lets multi-location brands and franchises install one web chat widget on a main website to cover every location. Visitors choose a business from a searchable picker listing each location by name and address. The chat then opens with that location's own AI Chat Receptionist, using its own knowledge. Conversations, contacts and leads go to that location's inbox.
Previously, brands could add a standard widget only one business at a time. Adding or removing a location now requires a settings edit, not a code change on the site.
Multi-location Conversations must be enabled for the group. Each included location needs web chat active in its Conversations settings. Setup is under Administration > Web Chat configuration in the Multi-Location Business App.