Zendesk says Furnished Finder now automates 44% of its support cases using Zendesk AI. The company reports customer satisfaction above 80%, sustained over time. The post does not give the measurement period, the baseline or the case volume behind these figures. The numbers come from a vendor-published customer story, not an independent audit. Furnished Finder's COO Camila Narino describes how AI helps the team improve first-contact resolution and build more valuable skills. The post links to a longer interview with her, which is not included in the source text. Source: https://www.linkedin.com/feed/update/urn:li:activity:7514369090258534400/