Unthread has released its April 2026 product update, introducing Copilot, an AI assistant designed to help support teams draft responses and surface relevant context from past conversations. The update also adds audit logs, giving administrators visibility into user actions and configuration changes across their Unthread workspace. These features target teams that manage customer support through Slack and need tighter compliance controls and faster response workflows. Copilot is available to existing Unthread users as part of the April rollout, though the company has not disclosed whether it requires a specific pricing tier. The audit logs feature provides a timestamped record of account activity, addressing a common request from security-conscious organizations. Additional smaller improvements were included in the release, though specific details were not provided.