HighLevel lets community admins send an automatic welcome DM to every new member. Admins set it up under Settings → Welcome Setup, choose which admin or owner sends it, and toggle it on or off at any time. The message supports bold, italic, underline, strikethrough, links and attachments, and the @Member tag inserts the new member's name.
HighLevel also adds an onboarding checklist of up to 5 steps. Admins can choose profile updates, post engagement, event RSVPs, intro videos or custom steps with optional links. New members see a Get Started checklist on the community home feed, can complete steps directly, and dismiss it when done. The two features can be enabled separately or together.
