Veeva Vault CRM lets field reps log calls by voice or free text, with compliance checks at the point of entry. The Agentic Call Report turns those inputs into call reports and Commercial Evidence.
Agentic Call Capture pre-populates Call Reports and Medical Insights from voice notes recorded after an interaction. Transcription runs on the device without an internet connection. Reps can start it through Siri, the AI icon or Conversational AI.
Agentic Text Monitoring scans free-text entries in real time to catch compliance concerns as reps type. Agentic Call Report View shows each report as a read-only narrative on one screen. Markdown Renditions format notes for downstream AI and analytics tools.
Veeva says early customer data shows 65% of Agentic Call Reports surface treatment barriers, such as prior authorization or reimbursement hurdles. The post does not state plan availability or pricing.
Source: veeva.com