https://www.weekcrm.com/news/2026-10-20-pylon-launches-csm-and-cs-leader-overview-with-ai-command-ba weekcrmen 2026-10-20T12:06:00.000Z Pylon launches CSM and CS Leader Overview with AI command bar https://www.weekcrm.com/news/2026-10-20-pylon-ships-104-updates-turns-background-agents-into-ai-auto weekcrmen 2026-10-20T11:23:00.000Z Pylon ships 104 updates, turns background agents into AI Automations https://www.weekcrm.com/news/2026-10-20-servicenow-signs-five-year-deal-with-maybank-for-banking-ope weekcrmen 2026-10-20T10:25:00.000Z ServiceNow signs five-year deal with Maybank for banking operations https://www.weekcrm.com/news/2026-10-20-bitrix24-customer-grove-group-rolls-out-to-5-000-staff weekcrmen 2026-10-20T10:21:00.000Z Bitrix24 customer Grove Group rolls out to 5,000 staff https://www.weekcrm.com/news/2026-10-20-salesforce-launches-partner-fde-training-for-ai-agents-in-ko weekcrmen 2026-10-20T09:23:00.000Z Salesforce launches Partner FDE training for AI agents in Korea https://www.weekcrm.com/news/2026-10-20-vendasta-renames-local-seo-to-seo-ai-and-adds-premium-editio weekcrmen 2026-10-20T08:23:00.000Z Vendasta renames Local SEO to SEO AI and adds Premium edition https://www.weekcrm.com/news/2026-10-20-vendasta-moves-new-support-requests-to-partner-center-from-n weekcrmen 2026-10-20T07:23:00.000Z Vendasta moves new support requests to Partner Center from Nov 2 https://www.weekcrm.com/news/2026-10-20-vendasta-adds-crm-connector-to-claude-with-19-tools weekcrmen 2026-10-20T06:23:00.000Z Vendasta adds CRM connector to Claude with 19 tools https://www.weekcrm.com/news/2026-10-20-gainsight-moves-cs-to-value-based-pricing-and-opens-agent-st weekcrmen 2026-10-20T05:32:00.000Z Gainsight moves CS to value-based pricing and opens Agent Studio beta https://www.weekcrm.com/news/2026-10-19-zendesk-launches-employee-service-ai-agents-and-advanced-act weekcrmen 2026-10-19T16:23:00.000Z Zendesk launches Employee Service AI Agents and Advanced Action Flows https://www.weekcrm.com/news/2026-10-19-monday-crm-launches-harmony-voice-ai-sales-agents weekcrmen 2026-10-19T16:01:00.000Z Monday CRM launches Harmony voice AI sales agents https://www.weekcrm.com/news/2026-10-19-opencrm-adds-more-display-options-to-product-grouping weekcrmen 2026-10-19T11:24:00.000Z OpenCRM adds more display options to product grouping https://www.weekcrm.com/news/2026-10-19-highlevel-moves-whatsapp-marketing-to-mm-lite-before-october weekcrmen 2026-10-19T11:01:00.000Z HighLevel moves WhatsApp marketing to MM Lite before October 2027