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    <loc>https://www.weekcrm.com/news/2026-10-28-salesforce-adds-agent-optimizer-to-build-help-agents-from-ca</loc>
    <news:news>
      <news:publication><news:name>weekcrm</news:name><news:language>en</news:language></news:publication>
      <news:publication_date>2026-10-28T16:23:00.000Z</news:publication_date>
      <news:title>Salesforce adds Agent Optimizer to build Help Agents from cases</news:title>
    </news:news>
  </url>
  <url>
    <loc>https://www.weekcrm.com/news/2026-10-28-zoho-pushes-zia-chat-and-zia-agents-into-south-korea</loc>
    <news:news>
      <news:publication><news:name>weekcrm</news:name><news:language>en</news:language></news:publication>
      <news:publication_date>2026-10-28T16:23:00.000Z</news:publication_date>
      <news:title>Zoho pushes Zia Chat and Zia Agents into South Korea</news:title>
    </news:news>
  </url>
</urlset>